Van Horn Hyundai of Fond du Lac

Pleasant waiting room w/snacks and beverage- no waiting for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how for service- immediate check-in. Service writer explained what was done. My salesman greeted me by name when I saw him in the showroom and asked how I liked my new car and was extremely friendly and pleasant. Clean rest rooms. This was my first oil change for my new Tucson. It was a "free" service when used with the certificate my salesman gave to me when I purchased the vehicle. The car was washed and interior remained clean and as I left it when the service was complete.An overall good experience. More

I am very happy with my purchase. When we arrived at the dealership, it was great to be greeted with a friendly face and introduced to Theo. Theo explained everything to my daughter and I very clearly. He l dealership, it was great to be greeted with a friendly face and introduced to Theo. Theo explained everything to my daughter and I very clearly. He let us take the car for a ride and Jackie also drove it so we could ask more questions about the car when he showed us everything on the car. My grandson was very happy with the play area and the cookies. Thanks. It is surely a family friendly dealership. More

I am very happy with the van that i bought from this dealership. all the sales people we very nice and i was in my new van in a short amount of time. thanks dealership. all the sales people we very nice and i was in my new van in a short amount of time. thanks More

Everyone was courteous friendly and anxious to help. Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that h Everyone was courteous friendly and anxious to help. Questions were answered and the purchase was handled very satisfactorly. Any corrections that had to be made on the vehicle were taken care of s soon as possible. More

We came in to Look at cars and drove one home, that same day. Tim Nielsen, from the sales was AWESOME!.. we could not have had better service. I am telling everyone if they are looking for a car Van Hor day. Tim Nielsen, from the sales was AWESOME!.. we could not have had better service. I am telling everyone if they are looking for a car Van Horn HYUNDAI is the place to go. Two very happy people!!.. More

* Sales Manager too high pressure with Initial on wanting to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to buy. Big turn off. * Interest not what promised, quoted 2.75 - 2.8 was 3.1something * Only one key and remote, found me a second remote but had to go and buy my own key. * Tank only 1/4 full, my trade had over 3/4 tank. * Asked and assured that my paper work be ready when I got there to buy the car when I arrived. It was not and had to wait to long. * Car pulled to the left had to come in and get corrected. Initial Sales Manager I spoke with did not handle well. You got a car sale but did not gain a customer or referrals(my family are big Hyundai purchasers, all over a few hundred dollars and under "delivering". You did not find out what this customer wanted and what was important to me. Rather you ran me through YOUR system. I am low service customer and your system made for a poor experience. I purchase a car every two year and did not have an overall good experience. More

We were looking for a reliable used SUV with good gas mileage and Tom hooked us up with a 2004 Honda CR-V which we love. He was very friendly and great to work with. The whole experience was fast and enj mileage and Tom hooked us up with a 2004 Honda CR-V which we love. He was very friendly and great to work with. The whole experience was fast and enjoyable. Thanks again! More

We had a great experience buying our new Veracruz. We were not even looking to buy that model, but when Mike brought it out, we loved it! Mike was patient and friendly as were the other employees workin were not even looking to buy that model, but when Mike brought it out, we loved it! Mike was patient and friendly as were the other employees working there. This was our second car we purchased from this dealer and we will be back again in the future when it is time to buy again. More

This is my third car from Van Horn so I guess that should speak to my feelings about Van Horn and it's staff. I feel I received reasonable deals and I appreciate the receptiveness of the staff. speak to my feelings about Van Horn and it's staff. I feel I received reasonable deals and I appreciate the receptiveness of the staff. More

The salesman Michael Schibline was very easy to work with and very professional I would go to him again to buy my next vehicle, the dealership was very clean and had a very friendly staff and was a pleasure and very professional I would go to him again to buy my next vehicle, the dealership was very clean and had a very friendly staff and was a pleasure to work with, would recommend them to my friends and family to deal with. More