Van Horn Hyundai of Fond du Lac

My wife and I were buying our first car for our family, and Brandon Nielsen was able to answer our (sometimes many) questions about several cars on the lot. Although he was very busy that day, Brandon was and Brandon Nielsen was able to answer our (sometimes many) questions about several cars on the lot. Although he was very busy that day, Brandon was always available to us and truly made us feel like he cared about us and our situation. He was always helpful. More

i went to the dealership just to look around for a used car. tim came up to my dad and i while we were looking at cars. tim suguested that we take the car for a test drive. i liked the car and we bought i car. tim came up to my dad and i while we were looking at cars. tim suguested that we take the car for a test drive. i liked the car and we bought it the same day. More

Brandon was extremely helful and very easy to work with. The only problem i had was the length of time I had to cool my heels while waiting for your credit person. I had a very long ride back to Minneapo The only problem i had was the length of time I had to cool my heels while waiting for your credit person. I had a very long ride back to Minneapolis and didn't get home until 1:00 AM the next morning. I truly appreciated the delivery option and felt that your pricing was extremely good. Again, my thanks to Brandon who was a great help. BRUCE SULLIVAN More

Brandon went above and beyond what he was supposed to do. He even personally did the pinstripe on our vehicle for us. We enjoyed his attitude and how not once he talked down to us as we have had at other d He even personally did the pinstripe on our vehicle for us. We enjoyed his attitude and how not once he talked down to us as we have had at other dealers. Everyone at Van Horn-FDL was great, the finance officer was great and easy to work with as well. More

I've dealt with some salespeople who clearly didn't know anything about the car they were trying to sell! That wasn't the case with Brandon, who was very knowledgeable about the Hyundai line. I could have s anything about the car they were trying to sell! That wasn't the case with Brandon, who was very knowledgeable about the Hyundai line. I could have set up the Bluetooth connection after reading the manual (maybe), but Brandon took care of it (even tested it) before we left. Brandon stepped in when another dealership kept us in the dark about delivery for a month. The timing was good; the car came within 24 hours after we put money down. Maybe it was just a coincidence, but at least he and his sales manager cared about making the sale and had the expertise to give us a delivery window. Tim, the Finance Manager, made the usual sales pitch for the extended warranty and paint sealant. Unlike some I've dealt with, he was low key and knew when to stop. I thought I found the lowest interest rate possible, but Tim was able to beat it. This was my first experience with Van Horn, and I recommend them. Good dealership, good people to work with. More

Tom was friendly and easy to work with during the sales process. We set up an appointment at 1:00pm to pick up our car. We started the paper work at about 1:15pm with Tim Brenner (Business Manager). Tim process. We set up an appointment at 1:00pm to pick up our car. We started the paper work at about 1:15pm with Tim Brenner (Business Manager). Tim was friendly and not pushy on some of the extras but did explain things well. The paper work took about 20-30 minutes which I felt was reasonable, but then we had to wait for 1 hour for them to get our car ready. I'm not sure whose at fault on this. Any new car that I have ever purchased before from other dealers was always ready and waiting before we stared the paper work. More

Very friendly and helpful, but not pushy. They explained serveral additional options, at least one of which I took, but I didn't feel pressured. They let me try out several different models and had the col serveral additional options, at least one of which I took, but I didn't feel pressured. They let me try out several different models and had the color I was looking for. Tom explained the options on the car and offered help with bluetooth and garage door options if we needed it. More

I am a college student and have been looking for a car for almost 2 months now. I came to Van Horn Hyundai hoping to find a good dependable and reliable car. Jake Duel was my salesman. I must say I was for almost 2 months now. I came to Van Horn Hyundai hoping to find a good dependable and reliable car. Jake Duel was my salesman. I must say I was very impressed with his professionalism and attitude. Jake was very knowledgeable and knows what to do to make his customers happy. I ended up buying a Mazda3 and am very happy with my decision. More

I had narrowed my new car search down to the Sonata, Elantra, and the 2012 Ford Focus. Van Horn Hyundai was my first stop to look at cars since we had been there to have my wife's Sante Fe serviced. Aft Elantra, and the 2012 Ford Focus. Van Horn Hyundai was my first stop to look at cars since we had been there to have my wife's Sante Fe serviced. After driving both the Sonata and Elantra Brandon encouraged me to go drive the Focus. He even looked up the name and address of a local dealer for me. My wife and I drove the Focus and we were not impressed. We went back to Van Horn Hyundai and bought the Elantra. Brandon was very helpful with answering questions about the vehicle. Pricing was straight forward and Brandon was easy to deal with. There was no pressure to buy and our whole experience was good. We drove away that day with the car we wanted at a price I was happy with. We returned 1 week later to have A homelink rear view mirror installed by the service department. Scheduling service was easy and employees were friendly. Brandon even set us up with a loaner car to use so we could go shopping instead of waiting at the dealer. I would recommend Van Horn Hyundai and I will be returning for any service work needed. More