Van Horn Hyundai of Fond du Lac

Brandon Nielsen went up and beyond to assist me to purchase my 2004 Yukon. He worked with my budget and was very patient, I never felt pressured. He made sure the Yukon had all the features I was look purchase my 2004 Yukon. He worked with my budget and was very patient, I never felt pressured. He made sure the Yukon had all the features I was looking for and needed. Felt the price was very competitve if not better to other dealerships. Also trade-in was higher than other dealerships offered me. Im still loving my truck. More

The price on the car I purchased was great, and I got what I wanted for my trade-in but that's where it ended. The finance department took over 2 weeks to get my loan straightened out, claiming they were what I wanted for my trade-in but that's where it ended. The finance department took over 2 weeks to get my loan straightened out, claiming they were missing documents. They also needed me to intervene in getting the payoff of my previous car handled, and what was troubling is this was nearly 1.5 months after the sale was completed. Being that I purchased my car late in the evening after a long day, I left my garage door opener in my trade-in. They offered to send it back to me, but used a courier service and provided no address on the label. It look a week to get to me, and I had to chase down the driver. I'm happy with the deal I got but would not go back based solely on my experience. More

Upon arriving at the Van Horn Dealership in Fond du Lac Wisconsin on 02/10/12, we were immediately greeted by Sales & Lease Consultant Jake Duel. Despite the inclement weather, Jake 'braved the elements' a Wisconsin on 02/10/12, we were immediately greeted by Sales & Lease Consultant Jake Duel. Despite the inclement weather, Jake 'braved the elements' and brought the car we were interested in inside. He took his time with us and explained everything we needed to know. We are now the proud owners of a 2010 Cadillac DTS and will highly recommend the Van Horn Dealership to our friends. More

We would not have purchased today as we were just coming We would not have purchased today as we were just coming in to check out the vehicle, but as we sat down and talked with Mike Schibline we were so im We would not have purchased today as we were just coming in to check out the vehicle, but as we sat down and talked with Mike Schibline we were so impressed with what a genuine real person he is that we decided to go ahead and buy it. Thank you so much for having an awesome employee treat you as you've been friends for years! As for the rest of the staff, they too were every bit as A+ as Mike. We will recommend you to everyone we meet! Thank you! More

our dealer mike was very helpful in our purchase. great deal on the vehicle we purchased,and would defintly purchase a vehicle from here again. very highly recommended. deal on the vehicle we purchased,and would defintly purchase a vehicle from here again. very highly recommended. More

Great experience!! I am from out of town and a bit nervous about site unseen. Tim sent 50+ photos early on and answered my 1000 questions which really helped. Tim had me picked up at the airport and nervous about site unseen. Tim sent 50+ photos early on and answered my 1000 questions which really helped. Tim had me picked up at the airport and the driver was waiting for me! The car was exactly as promised (actually better)and everything went perfectly. 90 minutes later i was on the road. If you are looking for a deal I highly recommend this dealer and Tim Labelle! More

I knew what I wanted (very specific new car) so I called and asked for a Sales Manager. Tim G. picked up the phone and was very helpful. I told him what I was looking for. He said that he didn't have that p and asked for a Sales Manager. Tim G. picked up the phone and was very helpful. I told him what I was looking for. He said that he didn't have that particular vehicle in stock but could find it for me if we could agree on price. So long story short we came to an agreement and he found my Sonata Limited for me. I filled out a credit application on-line. He set me up with a Sales man named Kevin. He set up a time to pick up the car. Everything went very smoothly and I am very Happy with the service I received. I would definitely recommend this dealer to anyone I know. More

Recently purchased a used vehicle from Van Horn FDL. Tom (salesman) was great and helpful. Tim (finance) was the biggest liar ever. After purchasing the vehicle, we went in the next day to cancel the exte (salesman) was great and helpful. Tim (finance) was the biggest liar ever. After purchasing the vehicle, we went in the next day to cancel the extended warranty and was told by Tim that our interest rate will be 3% higher. According to him, buying the extended warranty makes our vehicle a certified pre owned. If we cancel the extended warranty, then the car is no longer considered a certified pre owned and the interest will go up. To be honest, I don't even think Van Horn FDL has a cpo program. We will never buy a vehicle from them again. More

Van Horn Hyundai in Fond du Lac was the first dealership I visited when I started my car search nearly two months ago. After visiting 3 other dealerships, I ultimately returned to Van Horn because I felt li I visited when I started my car search nearly two months ago. After visiting 3 other dealerships, I ultimately returned to Van Horn because I felt like they respected my wishes in purchasing a car and let me be in just as much control of the purchase as they were as the seller. I was always greated immediately upon entering the dealership and was no more than about 3 steps in the door on my first visit when Tim LaBelle contacted me. Tim was the salesperson who helped me every time I visited and when it finally came time to purchase my vehicle, it was Tim once again who helped me. The entire staff was incredibly friendly and many salespeople would constantly interact with me even when Tim had to step away momentarily. Throughout the entire process the quality of work was great and all my questions were answered and my needs were considered. From the first time I worked with Tim he always made sure to say, "When it's time to make the purchase, we'll take care of you and do what we need to do to make you happy." I didn't realize how much he meant this until after I already put a deposit down on a car at a different dealership, came over to Van Horn, said how much I was willing to pay for the vehicle and he told me they could do that. That meant a great deal to me as the other dealership refused to work with me on price. Needless to say, I ended up retracting my deposit at the other dealership and chose Van Horn. I definitely had a great car buying experience. More

This is the second new car we have purchased from Van Horn Hyundai in Fond du Lac, WI. Both purchases were very positive experiences. We have had all of our vehicles serviced and repaired there since the Horn Hyundai in Fond du Lac, WI. Both purchases were very positive experiences. We have had all of our vehicles serviced and repaired there since they opened in 2003. Have always received excellant quality service at a reasonable price and been greeted by a person with a smiling face who we feel really wants to help us. Our most recent purchase was a 2012 Veracruz. Brandon Nielson was the salesperson we worked with, he was outstanding. He did everything he could to get us in the vehicle we wanted at the price we wanted to pay. Which he did. After the sale he has contacted us several times to make sure everything is ok and that we are happy with our new Veracruz. We have been pleased with both Hyundais we have owned. We would recommend the Hyundai brand, Van Horn Hyundai in Fond du Lac, WI and Brandon Neilson to anyone who wants to buy a new or used car. You will not go wrong! Thank you Hyundai, Van Horn of Fond du Lac, and Brandon for another great experience. More