Van Nuys Alfa Romeo Maserati

DO NOT BUY FROM THEM, THEY LIED TO ME TWICE. :-( I bought a vehicle from them based on information they gave me about the vehicle options. Shortly after, I found out what they told me was false :-( I bought a vehicle from them based on information they gave me about the vehicle options. Shortly after, I found out what they told me was false. I contacted them and an employee named Carla Aristizabal acknowledged the mistake, then denied it the next day. I paid over $4,000 more than what I should have been charged, and over $7,000 more than the vehicle I wanted that they told me was not an option, but it is. On 12/1/23 at 1:53 PM, the Manager Petros Zhamkochyan, Emailed me indicating I could return the vehicle, see attached. So, I immediately made a deal for the same vehicle at another dealer. Then at 6:57 PM that same day, after I had already made a new purchase, Petros Emailed me saying, "...I will not be allowed to cancel the deal...", see attached. All communications were documented in writing, now I need to pursue them for Breach of Contract. SHOP SOMEWHERE ELSE! More

Outstanding, polite and prompt. Great communication, very pleasant Kyle was outstanding. Did an amazing job overall Great communication, very pleasant Kyle was outstanding. Did an amazing job overall More

Would give them a 10 if I could. Garrett called me back right away when I inquired about the car. Both Paul and Garrett made me feel comfortable and got me the best outcome. I would Garrett called me back right away when I inquired about the car. Both Paul and Garrett made me feel comfortable and got me the best outcome. I would definitely refer friends and family to them both More

Elizabeth is always a joy to work with and makes the experience smooth. Great service, thank you ! experience smooth. Great service, thank you ! More

Great and efficient. Very pleased Kevin handled everything great for me and I'm very pleased Very pleased Kevin handled everything great for me and I'm very pleased More

Great attitude great service no waiting prompt appointment was pleasurable to work with Danny car was super clean…. That was awesome appointment was pleasurable to work with Danny car was super clean…. That was awesome More

They always provide good fast service. I like everyone over there. I always bring my car to that dealer for service. I like everyone over there. I always bring my car to that dealer for service. More

Warm welcome on arrival. Always organized and I never wait long for the work to be completed. Always organized and I never wait long for the work to be completed. More

Sayra was amazing. Service was excellent accross the board. I highly recommend the dealership as a whole. Service was excellent accross the board. I highly recommend the dealership as a whole. More

Everything g is good except the oil change and service is expensive was 99 dollars. expensive was 99 dollars. More