Van Nuys Alfa Romeo Maserati

Johanna is the best! Very customer oriented.She went out her way and answered my questions fully. Very customer oriented.She went out her way and answered my questions fully. More

Frank my service. manager did a good job of keeping me in the loop as my car needed a part to be replaced that was coming from out of state so I could get my car back b manager did a good job of keeping me in the loop as my car needed a part to be replaced that was coming from out of state so I could get my car back before the weekend. Good job, Frank! Much appreciated! More

Great service . Love being able to wait outside . Very nice . Very cool. The workers are lovely. Love being able to wait outside . Very nice . Very cool. The workers are lovely. More

I am a new Alfa Romeo customer and generally speaking I am disappointed and kind of regret that I have leased my Alfa Romeo car. Part of my disappointment has nothing to do with this particular dealership, am disappointed and kind of regret that I have leased my Alfa Romeo car. Part of my disappointment has nothing to do with this particular dealership, but with Alfa Romeo in general. For example the cost of Oil Change service. I was shocked when the Service Advisor told me how much it cost. It's four time more than I pay for the same service when I take my other car to local Infiniti dealership. Except my Infiniti is V6 3.0t, unlike my Julia, which is only 4 cylinders and 2.0 liters. On the top of that, Alfa Romeo made it impossible to service their cars somewhere else. So, the customers are stuck with Alfa Romeo and they can charge whatever they want. So, they do. Another surprise was that they didn't even washed my car after the service, which Infiniti does it free, every time I bring my car for any service. I can't say anything about the quality of the Oil Change service from technical point of view. I assume it's good. Car worked before and after the service. The dealership personnel was very nice and helpful, but everything else is an average at best. More

Efficient, complete and courteous. Pointed out possible problems which might develop.completed service when they said they would. Pointed out possible problems which might develop.completed service when they said they would. More

very professional in their work the do and friendly, and I like that they keep you up to date on your car I like that they keep you up to date on your car More

Danny was a great deal of help fixing my giulia. Would definitely come again for sure. Would definitely come again for sure. More

I found the vehicle I had been looking for at this dealership and after two or three days of negotiations we came upon a fair price for the vehicle in my opinion. They have held true to what they said dealership and after two or three days of negotiations we came upon a fair price for the vehicle in my opinion. They have held true to what they said they would do and I would recommend them to anyone looking for a vehicle. More

Friendly service from staff and more efficient than I expected. Car wash voucher was a plus. expected. Car wash voucher was a plus. More

Great service, quick and efficient and frank was a pleasure to deal with. No complaints at all pleasure to deal with. No complaints at all More