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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.2
2,531 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,531 reviews

November 26, 2023

Carla did an amazing job helping me with my purchase! Would definitely return for her and send friends and family, someone please recognize her! More

by CRISTOFERGONZALEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carla
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Nov 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

Cristofer, we're delighted to know that Carla provided you with such a great experience at Van Nuys Alfa Romeo Maserati. We'll definitely pass on your kind words and recognition! Thanks for recommending us to friends and family too!

November 26, 2023

Courteous and professional. Aggressive pricing. Very happy with both the service and the deal. Highly recommended! More

by kavehcohen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nagayama
Report | Print
Nov 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a positive experience with us at Van Nuys Alfa Romeo Maserati. Thanks for recommending our service and pricing!

November 25, 2023

Johanna was very polite and helpful plus professional. Highly recommend her to others. Great attitude More

by RAMINRAHEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Nov 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Johanna was able to assist you in a professional and friendly manner at Van Nuys Alfa Romeo Maserati. Your recommendation means the world to us, thank you!

November 24, 2023

Carla is the best. Very professional and curious. My car was repaired with no issues or hassle. More

by HOVANESG78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla, Yohanna Carpenter
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Nov 27, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are glad to hear that Carla provided excellent support. Thank you for choosing Van Nuys Alfa Romeo Maserati.

November 24, 2023

Elizabeth is always very courteous, professional and very knowledgeable about the Alfa Romeo Guilia product line, as well as the maintenance record and history and coverage. Always a pleasure having my servi More

by josearomero58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Nov 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

Jose, we're delighted to know that Elizabeth's knowledge and professionalism made your service experience at Van Nuys Alfa Romeo Maserati a pleasant one. We appreciate the positive feedback!

November 24, 2023

Yohana, my service rep, is the best at taking care or my cars. Always on top of the cars needs and very competitive in pricing. Easy to communicate with and most of all I know she is actually save me money More

by MICHAELTSAPARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Nov 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

Michael, it's great to know that Yohana has been providing top-notch service for your cars at Van Nuys Alfa Romeo Maserati. We appreciate the shout-out and are glad we could save you some money!

November 23, 2023

Carla was wonderful. She explained the possible issues with my car and made sure I understood what they were going to inspect. My car was brought to me washed and everyon More

by Aloangulo
Recommend Dealer
Yes
Employees Worked With
Carla
Report | Print
Nov 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Carla and our team at Van Nuys Alfa Romeo Maserati were able to provide you with a great service experience! Thanks for your kind words, we appreciate it.

November 23, 2023

Very satisfied with the treatment I received at the dealership and the service performed on my Stelvio Quadrifoglio More

by joypridie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Nov 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a satisfying experience at Van Nuys Alfa Romeo Maserati and that your Stelvio Quadrifoglio received top-notch service. Thanks for the positive feedback!

November 20, 2023

Worst service! Deceitful! Lots of double talk. Left me with unresolved service issues after charging hundreds of dollars. Will never use them again. More

by tlf717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Flores
Report | Print
Nov 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to read about your experience. We strive for transparency and clear communication, so it's concerning to see we've left the wrong impression. I'd like the opportunity to address any unresolved service issues you have - please reach out at your earliest convenience. Thank you, Mark Thomas - General Manager - 8184496526

November 20, 2023

I am totally satisfied with the services completed on my 2023 Giulia. My service adviser was so nice to answer all my questions. More

by nzhdeh2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Report | Print
Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a satisfying experience with our service team at Van Nuys Alfa Romeo Maserati. We always aim to provide top-notch assistance and answer all your queries. Thanks for the review!

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