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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.2
2,531 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,531 reviews

November 19, 2023

Great experience all around thank you! We love our new 2024 Alfa Romeo Tonale Thanks More

by RPACTRESS
Recommend Dealer
Yes
Employees Worked With
Garrett
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Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate the support and hope to see you back again at Van Nuys Alfa Romeo Maserati!

November 19, 2023

I recently had the pleasure of experiencing Alfa Romeo's customer service, and I must say it was nothing short of exceptional. The staff was not only helpful and friendly but also remarkably prompt in addre More

by AILINK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin
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Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that you had an exceptional experience with our team at Van Nuys Alfa Romeo Maserati. We always strive for prompt and friendly service, so it's great to see we hit the mark! Thanks for recommending us - your support means a lot!

November 18, 2023

I've Leased & Transacted (Bought a different Lease on a Buy Out of my Own Car). So, Michael the Salesperson, helped me finalize that process. Also, Yahana, at the Service Department has always helped me wi More

by MATHEWBAHRI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael at Sales., Yohanna Carpenter
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Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

Mathew, it's great to know that Michael and Yahana have been so helpful in your leasing, purchasing, and servicing process at Van Nuys Alfa Romeo Maserati. We appreciate the kind words and are here for you and any of your future needs!

November 18, 2023

Service advisor and technician were great. Transparent. Honest. Available for conversation and advisement. I’ll be back. More

by jeffmyrtle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
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Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

Hi Jeff - We're glad to know our service advisor and technician at Van Nuys Alfa Romeo Maserati were able to provide you with a great experience. We value transparency and open communication, so it's wonderful that this was reflected in your visit. Looking forward to seeing you again!

November 17, 2023

Great experience! I was in and out really fast. The buying process was easy as well! The customer service was top notch would definitely buy a vehicle from this dealer More

by JESUSTAPIA49
Recommend Dealer
Yes
Employees Worked With
Garett
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Nov 20, 2023 -

Van Nuys Alfa Romeo Maserati responded

Jesus, we're so glad to know you had a great experience at Van Nuys Alfa Romeo Maserati! We strive for top-notch customer service and an easy buying process. Looking forward to seeing you again in the future!

November 17, 2023

Kevin did a great job for me and him and Paul both were great to deal with. Highly recommend More

by ryanalexanders6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Kevin Nagayama
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Nov 17, 2023 -

Van Nuys Alfa Romeo Maserati responded

Ryan, we are thrilled that Kevin and Paul were such a pleasure to deal with! Thank you for leaving Van Nuys Alfa Romeo Maserati a five-star review and enjoy the ride. Safe travels!

November 16, 2023

Great service, fast an efficient Yohana was very servicial Job was done fast I like it More

by suppliesusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA, Lawrence Ojeda, Jose Murillo, Jeimy Llort
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Nov 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the wonderful review of Van Nuys Alfa Romeo Maserati! We'll pass your five stars along to Yohana and see you next time. Until then!

November 16, 2023

Dont know the name of the persons that I worked with in service (2 ladies)..I was treated with courtesy and professionally and got the answers to my questions that I needed. More

by BARRYGOLDBERGREALTOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores
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Nov 16, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a positive experience with our service team here at Van Nuys Alfa Romeo Maserati. We always aim for professionalism and courtesy, so it's great to see that reflected in your visit! Thanks for the review!

November 15, 2023

Yohana, Steven, and Kevin all have great customer service, and are pro-active in making sure you have what you need. More

by tatianasophia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin H., Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA, Rene Luaca, Juan Mendoza
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Nov 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

Tatiana, we're so glad to know that Yohana, Steven and Kevin provided you with excellent service at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback!

November 15, 2023

Wonderful service team at Van Nuys Alfa. Yohanna, Daniel, and Elizabeth are all caring and make a great team. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Report | Print
Nov 15, 2023 -

Van Nuys Alfa Romeo Maserati responded

JL, we're so glad to know you had a wonderful experience with Yohanna, Daniel and Elizabeth at Van Nuys Alfa Romeo Maserati. We appreciate your kind words about our service team!

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