Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Jacky was so helpful and very responsive. She did her best supporting me as soon as I walked in to her dept. Labor price was high but out of her control. best supporting me as soon as I walked in to her dept. Labor price was high but out of her control. More
Friendly fast service. Always a pleasure to go there. This last service I just showed up without an appointment and they were happy to take my car. Service was done an hour earlier than quoted. This last service I just showed up without an appointment and they were happy to take my car. Service was done an hour earlier than quoted. More
Yohana, my service manager, was 100% courteous, attentive and professional. She made sure I had rides to and from when my vehicle had to unexpectedly be kept overnight. and professional. She made sure I had rides to and from when my vehicle had to unexpectedly be kept overnight. More
Jackie was extremely friendly. I am a little disappointed in how they managed a “toll roads” bill. They never notified me until i came to pick up the car but it took 4 weeks to fix my car as the engine had t in how they managed a “toll roads” bill. They never notified me until i came to pick up the car but it took 4 weeks to fix my car as the engine had to be replaced. They tried to tell me that it was the first notice but this turned out to be untrue. I know this because my wife and I drove 2 cars that day on the same route and we only paid $8 for the other car. As a result, I had to pay over $60 for what should have cost $8. Again, very disappointing that they didn’t reach out to me when the first notice was received so I could have pay it sooner and avoided the additional penalty. I guess I should have been more proactive but it would have been nice to get that phone call as a reminder. More
Jackie from service was amazing. She helped me out with my second service on my Giulia. She made the process very simple and fast. The service advisors at Russell Westbrook Alfa Romeo, Maserati, and fiat n my second service on my Giulia. She made the process very simple and fast. The service advisors at Russell Westbrook Alfa Romeo, Maserati, and fiat never disappoint. More
outstanding service fast results great teamgreat outstanding service fast results great team great comunicación very clean great costumer service very friendly fast service great energy outstanding service fast results great team great comunicación very clean great costumer service very friendly fast service great energy positive energy good auto service More
I had a great experience buying a car form these guys. The sales people in finance guy was super helpful and nice. I picked out my car on true car.com I'm super busy, and my experience buying the car w The sales people in finance guy was super helpful and nice. I picked out my car on true car.com I'm super busy, and my experience buying the car was quick. I did it in 3.5 hours. More
My service rep Jackie was efficient, friendly and made sure my car was available as soon as possible. I was kept informed of the process and was contacted immediately once the car was ready. Oh, and they sure my car was available as soon as possible. I was kept informed of the process and was contacted immediately once the car was ready. Oh, and they fixed the problem too! It was a great experience and I wholeheartedly recommend Russell Westbrook and especially Jackie! More







