Back

Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.0
2,532 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

Directions

By Type

Showing 2,532 reviews

April 26, 2021

I really loved my car, and the dealers were so nice, they let me drive the car for a very long time to get a good feel for it. great experience More

by KIANBLUME
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Brandon Carter
April 25, 2021

vega followed through on each of my requests in a timely and accurate way. my time was not wasted and the deal was done pain-free from start to finish. More

by jluini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark, finance, Luis Vega, David Hurtado
April 25, 2021

Perfect helpful amazing thanks thanks thanks thanks thanks thanks thanks thanks thanks Perfect helpful amazing thanks thanks thanks thanks thanks thanks thanks thanks thanks T More

by SMSINALI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky
April 24, 2021

Although it took 2 weeks for the parts to come in, the service today was timely. Danny was professional and friendly. He walked me to the outdoor waiting area, helped me find an outlet, and gave me the More

by ALEXISBOURNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
April 24, 2021

They weren't straight with me, lied multiple times, never got a proper quote, that is easy to understand. They forgot to provide the mats with the car, misplaced the temporary licence plates. But at the end More

by TIBIMAKAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hurtado
Apr 28, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for your business and feedback. We apologize for any inconvenience during your visit with us. We will use this feedback to improve our team's processes and training. Please reach out to us if you have further details of your visit. You can send an email to rick@russellwestbrookam.com. Thank you,

April 24, 2021

I walked in to make an appointment for my oil change but they took my car right away. Staff is always friendly, fast and lets me know what else is needed for my car. I've always had good experiences with Ja More

by EIGHTYNINEJEEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky and Danny
April 23, 2021

Yohana was very helpful and thorough. She responds promptly and answered all the questions I had. She helped make the process smooth and I was very satisfied with the service provided. More

by cindya629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
April 22, 2021

Buying a truck out of state was made easy from the sales person (Rayan) to finance (Evelyn). Thank You for all your help. Love my new truck. Will recommend Russell Westbrook to all my California friends. More

by BOWLINGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayan Azkari
April 22, 2021

Had to come back 2x to get my oil topped off. For the price? Not worth the hassle sorry Not good service with the person that took this appointment . More

by KIUTZEES3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacky Service Dept
Apr 23, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, Thank you for your business and review. Your feedback is important to us, and we would like to apologize for any inconvenience we may have caused. Please reach out to us if you have any further details of your visit. You can send an email to rick@russellwestbrookam.com.

April 21, 2021

The service was very quick, efficient and friendly I The service was very quick, efficient and friendly I waited for my car and everything was completed in about 90 min. I would recommend this se More

by WILLIAM.WANGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacky in service
Apr 22, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hi William, Thank you for your business and the kind words. We're thrilled you had a smooth service experience with us. Please let us know if there is anything else we can assist you with. Thank you!

...
181
...