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Van Nuys Alfa Romeo Maserati
Van Nuys, CA
2,531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,531 reviews
March 16, 2021
Always a great job. Kenny takes care of everything, however he was out and Jacky C stepped right in with the same great level of service. however he was out and Jacky C stepped right in with the same great level of service. More
by STEPHENBRIGHT
Verified CustomerEmployees Worked With
Kenny Treder Jacky Chan, Daniel Acevedo
March 16, 2021
Yohana Carpenter is what make the experience excellent, very reliable in person by phone and with email, the Loner is what sometimes is less not because of the people but the cars are a bit dirty or smelly very reliable in person by phone and with email, the Loner is what sometimes is less not because of the people but the cars are a bit dirty or smelly More
by ELLIOTVILLATORO
Employees Worked With
Richard Notice
March 16, 2021
The people I spoke with did not stay true to their words, Mark and Drew. I had to go back again to have somebody else fix the problem! Its like they made promises just to convince me to buy the car since im Mark and Drew. I had to go back again to have somebody else fix the problem! Its like they made promises just to convince me to buy the car since im very desparate to have one! More
by drew_shroder4
Employees Worked With
Mark and Drew
March 16, 2021
Yohana was great at communicating with me. However it was disappointing that I had to go back because the job was incomplete (defective). I just hope the rest of the service was thorough disappointing that I had to go back because the job was incomplete (defective). I just hope the rest of the service was thorough More
by AAA
Employees Worked With
Yohana
March 16, 2021
Once the part was in stock, it was a smooth process and quick change of the part. The staff were friendly and efficient. I did not have to wait long. quick change of the part. The staff were friendly and efficient. I did not have to wait long. More
by MKNIGHT
Employees Worked With
Jose Banuelos, Yohana Carpenter, Brandon Carter
March 15, 2021
Yohana at the service center helped me with my car's service. She was very nice, professional, and helpful. She told me what would happen and they did just that. I did think they would rotate the tires service. She was very nice, professional, and helpful. She told me what would happen and they did just that. I did think they would rotate the tires but it looks like they didn't do it. More
by mkar1590
Employees Worked With
Micheal Earl
March 15, 2021
I had a budget coming into the dealer with a trade in offer and Vega worked around my budget to find me the best car that suits me. I also appreciate the finance team making everything such a smooth and offer and Vega worked around my budget to find me the best car that suits me. I also appreciate the finance team making everything such a smooth and easy process. More
by alan.00
Employees Worked With
Luis Vega
March 14, 2021
Alondra who initially called me back after my first visit was fantastic. She introduced me to the vehicle i actually ended up getting. I wasn't very familiar with the ALPHA brand. Alondra sent me pictures an was fantastic. She introduced me to the vehicle i actually ended up getting. I wasn't very familiar with the ALPHA brand. Alondra sent me pictures and detailed information on a vehicle STELVIO she thought i would like. Alondra was great and is definitely an asset to your company. Once I returned to your location Luis Valdez was my salesperson. He worked hard to get me the deal i was looking for. Luis kept me informed the entire process with an positive and energetic attitude. Mr. Valdez is another asset to your company and i appreciate the entire process at Russell Westbrook. THANK YOU!!! More
by KENYONJSPORTS
Employees Worked With
Luis Valdez
March 14, 2021
Fantastic experience, was extremely smooth and everyone was very very helpful. The GM Richard Green was very on top of things as well. I will definitely refer my friends and family to your location was very very helpful. The GM Richard Green was very on top of things as well. I will definitely refer my friends and family to your location More
by cassidylsnider
Employees Worked With
Richard Green, Maria Gamino, Daniel Acevedo, Paul Michael
March 13, 2021
This dealership takes customer service to a new level! Thank you Jackie and Maria for all your exceptional service. You ladies were beyond helpful and sweet ;-) Thank you Jackie and Maria for all your exceptional service. You ladies were beyond helpful and sweet ;-) More
by GIL
Employees Worked With
Sammy deserves 5 stars ! Jackie in the service dept. deserves 5 stars!, Maria Gamino, Luis Valdez, Daniel Acevedo
