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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.3
2,533 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,533 reviews

March 05, 2021

It was a fateful day for my car and it was blessed by the glorious experience of Russell Westbrook. Perfect as always. And always will be perfect. Till next time More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Mar 09, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the great review, Jose! We appreciate your business and feedback. We're happy to hear you had a great experience with us. Let us know if there is anything else we can do to assist you!

March 05, 2021

I was received right away when I pulled into service area ...took in for recall and first service also having issues with software Asked for loaner and given one with no issue More

by GUSVITALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yoohana Service Dept
Mar 05, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the positive review! We are glad to hear you had a great experience with our team.

March 05, 2021

Easy experience, the sales people were knowledgeable and professional. Overall it was a good experience. Would recommend this dealer to friends and family. Highly recommend More

by Efg05
Recommend Dealer
Yes
Employees Worked With
David Hurtado
March 03, 2021

Yohana is always reliable, communicative, personable and honest - which I appreciate. I like coming to her each time with issues or questions because she's a straight shooter but still warm and presents eve More

by SAAMINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yohana
Mar 05, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the positive review! We are glad to hear you had a great experience with our team.

March 03, 2021

Excellent Service , quick and prompt action Michael Earl Excellent Service , quick and prompt action Michael Earl helped find the right car. Manager Provided excellent service. The Finance officer Mr Octa More

by tusude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Earl
March 03, 2021

Amazing and friendly staff. Had a great experience. The sales team was very professional and honest. The staff were very knowledgeable. Overall a great car buying experience. Thanks again to the team at RW More

by pirumyanalex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Luis Vega
Mar 05, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the positive review! We are glad to hear you had a great experience with our team.

March 03, 2021

This is a great dealership with helpful staff and a good selection of vehicles. Richard N was very patient and helpful. He worked with me to make sure I got the car and deal that worked for me. If you're lo More

by GABRIEL V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Acevedo, Jonathan Olvera, Richard Notice
March 01, 2021

I really hate to write a bad review as Kenny was very nice and accommodating. However, the facts remain. After several warranty/recall issues were handled the first time I was left my car, as I drove off More

by letsrep805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Mar 05, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We're sorry to hear that your experience with our service team was anything less than exceptional. We value your business and thank you for your feedback. We'll use it to better improve our processes, ensuring a smoother experience. We'd like to learn more about the visit and see if we can help. Please send email when you find the time to rick@russellwestbrookam.com Thank you,

March 01, 2021

This dealership gives awesome service as usual! They take time and explain things and always giving quality care. My service advisor is a gem! Best! More

by SEANAGOODSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KENNETH
March 01, 2021

Great service and price! Had a pleasant experience working with Brandon, appreciate that even door delivered the car! The paperwork was taken care of efficiently. Smooth process More

by RAMSRIRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Carter
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