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Van Nuys Alfa Romeo Maserati
Van Nuys, CA
2,521 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 15, 2021
It was real quick and convenient and the sales person did not waste out time as other dealers playing games. He was a straight shooter and we were very satisfied. will definitely refer to him. not waste out time as other dealers playing games. He was a straight shooter and we were very satisfied. will definitely refer to him. More
by SHERRYFORAT
Verified CustomerEmployees Worked With
Ryan Pope
Helpful February 15, 2021
Had to go for service with my car and I’ve been helped by service consultant Daniel Cerna. He is the best!!! Excellent customer service skills, very professional and fast! I am so grateful there are still wo service consultant Daniel Cerna. He is the best!!! Excellent customer service skills, very professional and fast! I am so grateful there are still wonderful people like him working to help us. More
by rsuceveanu
Employees Worked With
Daniel Cerna
February 14, 2021
Reasonable prices ,Good car fast service very good experience overall good job guys !! I will recommend all my friends that is he way a dealership should operate helping the customer and doing everyt experience overall good job guys !! I will recommend all my friends that is he way a dealership should operate helping the customer and doing everything not to lose them Kobi More
by 4151190
Employees Worked With
Luis Valdez, Daniel Acevedo
February 14, 2021
I fell in love with a car at Russell Westbrook and leased with terms that best suited me without the hassle, but with a tin of patience & care. Perfection! with terms that best suited me without the hassle, but with a tin of patience & care. Perfection! More
by silva.sorkazian
Employees Worked With
Luis Vega
February 14, 2021
It was an easy in-and-out at scheduled appointment time. Yohana was a very courteous, friendly and helpful service representative. Covid-19 guidelines followed throughout dealership. Yohana was a very courteous, friendly and helpful service representative. Covid-19 guidelines followed throughout dealership. More
by MATT_WESTPHALEN
Employees Worked With
Yohana Carpenter
February 13, 2021
When I was shopping and met the salesman after the test drive, I felt like I was at a McDonald’s. I just was told to sit at a little round table and wait. The salesman came with these crazy numbers to cons drive, I felt like I was at a McDonald’s. I just was told to sit at a little round table and wait. The salesman came with these crazy numbers to consummate the deal. I asked a couple of questions and was told not to interrupt when he was talking! I am the customer! I walked away, disappointed and frustrated. I was approached by the internet sales girl, Alondra. She saved the deal and managed to bring me back in again. If it wasn’t because of her effort, I would have gone to a different car dealer. They delivered the car with no explanation. The When I was shopping and met the salesman after the test drive I felt like I was at a McDonald’s just was told to sit at a little round table and wait. The salesman came with this crazy numbers to consummate the deal. I asked a couple of questions and was told not to interrupt when he was talking! I am the customer! I walked away disappointed and frustrated. I was wooded in by the internet sales girl Alondra. She saved the deal and managed to bring me in again.However, they delivered the car and did not explain all the bells and whistles of the car. Not a good experience at all. If you like the experience of being appreciated when you get a nice car like the giulia and hope you come back to get your next car... this is not the dealer I would recommend. I contacted the sales manager to complain and he was sympathetic and promised someone would call me to schedule a proper explanation of the features and how they work but after almost 30 days no call. When the lease is up I will not go to this dealer again. I have leased many cars in my lifetime and this counts as the worst experience. More
by ARIEZZZZ
Employees Worked With
Vahag Zhamkochyan
February 13, 2021
Time to change my oil and I expected a long time to get this done. I wanted to first say this has been a very good experience and can’t thank you enough! this done. I wanted to first say this has been a very good experience and can’t thank you enough! More
by LIMITEDM
Employees Worked With
David Hurtado
February 13, 2021
Thank you for a fast and easy first timer experience. Courteous and professional environment from all the workers. Would definitely recommend to a friend/relative. Courteous and professional environment from all the workers. Would definitely recommend to a friend/relative. More
by SVTORIZ
Employees Worked With
David Hurtado
February 13, 2021
Cesar helped me find my dream car at Alfa Romeo and I couldn’t be happier. He was so informative and helped me get an amazing deal. Thank you so much Cesar! couldn’t be happier. He was so informative and helped me get an amazing deal. Thank you so much Cesar! More
by maggiesz
Employees Worked With
Cesar Aguilar
