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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.7
2,520 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,520 reviews

February 07, 2021

Having to pay for the tire, tracking and paint package was very upsetting. Dealership is not in a ideal location, it's congested being that it's right in the side walk, also music is a bit high inside, ba More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Herrera, Daniel Acevedo
Mar 03, 2021 -

Van Nuys Alfa Romeo Maserati responded

Hello, We value your business and appreciate the feedback. We're sorry to hear that our facilities were not up to your standards. We'll look to use this feedback and improve them. Please reach out to us if you have any additional feedback or if there is anything we can do to help you. Thank you,

February 05, 2021

Thanks for service. Really I appreciate Your perfect job. Currently the JULIA is running like brand new. To all of you who got involved in this I would say again, a perfect job is done starting with Jacky. More

by Vahan Kazandjian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
February 05, 2021

Admittedly I am not the easiest customer to appease. Swan was the best sales person I have dealt with (auto or otherwise). Great to work with! I most appreciated his transparent style and the length he will More

by MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
February 03, 2021

Great service. Salesmen know very little about the Marque and don't seem to care. Don't seem to know what Alfa Romeo Experiences are available in this market. Superior to Porsche & BMW experiences. More

by normanev
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny, Micheal Earl
Feb 04, 2021 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5-Star review! Please let us know if there is anything else we can assist with!

February 02, 2021

I service both my vehicles here. During the most recent oil change, they found a coolant leak from the radiator and fixed it while I waited. Stayed late after hours just to make sure repairs were completed More

by KCTREDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny In Service Dept.
February 02, 2021

I found the car of my dreams! My sales associate David as well as the manager Sammy were great to work with!! Their customer service, patience, and willingness to work with me was the reason I ended up buyin More

by bigbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny in finance was an awesome person as well! Kind, polite, and represented your company with integrity and professionalism., David Hurtado
February 01, 2021

Richard was absolutely the nicest salesman I have talked to. He was very helpful. Answered every question I had. He was a genuine nice guy who I see being a real asset. He was not the stereotypical salesman More

by Emjames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Notice
February 01, 2021

This is my third Giulia and the second I have purchased with the excellent team. There is a reason they are Number 1. That reason is this: They are the best! Start to finish professionals that are courteou More

by nicolobini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Olvera
February 01, 2021

I really love the Alfa Romero dealership! The sales representative and the sales manager were. Very professional, knowledgeable and approachable. I was amazed from the service I received. I was very we More

by Anna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Orlando, Maria Gamino, Luis Valdez
February 01, 2021

Swan did a great job getting us the vehicle we wanted and at the price we loved. He was very straightforward with us and we will continue to do business with him. More

by Rudy A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Swan Kim
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