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Van Nuys Alfa Romeo Maserati
Van Nuys, CA
2,533 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 11, 2021
Allen’s attitude wasn’t approachable. He seemed as if he Allen’s attitude wasn’t approachable. He seemed as if he didn’t care about our interest in purchasing vehicle. We returned next day to test drive veh Allen’s attitude wasn’t approachable. He seemed as if he didn’t care about our interest in purchasing vehicle. We returned next day to test drive vehicle and thank goodness Swan was sent from the heavens of car dealership. Very professional, attentive, informative and knowledgeable about the vehicle. Also, wearing his mask properly, as too other employees were not. More
by luvdisney74
Verified CustomerEmployees Worked With
Maria Gamino, Swan Kim
January 10, 2021
My service rep, Jacky, provided excellent service. In fact, everyone involved in the Service Department was helpful and pleasant. But Jacky was especially friendly and eager to assist. fact, everyone involved in the Service Department was helpful and pleasant. But Jacky was especially friendly and eager to assist. More
by HappyJeepOwner
Employees Worked With
Jacky Chan
January 10, 2021
I arrived for my appt., and immediated greeted. My Service Rep. met with me and the service maintenance was promptly completed. No issues. Very pleased. Service Rep. met with me and the service maintenance was promptly completed. No issues. Very pleased. More
by JWJACKLIN
Employees Worked With
Jacky Chan
January 10, 2021
Kenneth was very friendly and explained work done. I appreciated how he took the time to speak to me. I also appreciated the free car wash. appreciated how he took the time to speak to me. I also appreciated the free car wash. More
by GABBIEPECTER
Employees Worked With
Kenneth in service
January 09, 2021
I bought a car New Years Eve for my birthday a used 2018 BMW i3 rex. I'm from Las Vegas, NV so I bought this through online and phone calls. I found this listing from CarGurus saying free delivery to Hend BMW i3 rex. I'm from Las Vegas, NV so I bought this through online and phone calls. I found this listing from CarGurus saying free delivery to Henderson,NV. The salesman said it's not true, that's marketing style of CarGurus website and CarGurus said they only advertise what the dealership wants to be posted. they don't make up listings. After I paid the car cash through wire transfer, seems like nobody wants to entertain my phone calls anymore for more questions. My salesman is the worst. After he got his commission, he seems like irritated answering my phone calls, delayed respond to my text messages. He doesn't want to get answers about my DMV temp permit. He just said there's nothing he can do about it. At least the Admin service named Maria help me to get clear answers to my questions that make sense. More
by KALINJ10
Employees Worked With
Joscha Maas, Maria Gamino
January 09, 2021
No Pressure!! Pleasant and efficient. Daniel and Max were great! They made it an easy experience. I would recommend them to anyone looking for a used vehicle. Thanks for making it easy guys! great! They made it an easy experience. I would recommend them to anyone looking for a used vehicle. Thanks for making it easy guys! More
by glaciervp
Employees Worked With
Max, Daniel Acevedo
January 09, 2021
Profesional attention from service writer Kenneth, felt really comfortable with my time waiting for my car to be serviced. So far my car hasn’t have mayor problems I hope the experience continue to be t really comfortable with my time waiting for my car to be serviced. So far my car hasn’t have mayor problems I hope the experience continue to be the same in the future. More
by Jose R. Garcia
Employees Worked With
Kenneth at service department
January 08, 2021
Very friendly service staff. Thoroughly explained work to be done during service. Discussed what items could be covered by the insurance policy I had purchased. be done during service. Discussed what items could be covered by the insurance policy I had purchased. More
by CALVINSEVAN
Employees Worked With
Danny
