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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
Vehicles
4.6
2,521 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,521 reviews

December 31, 2023

Pretty good experience. My warranty didn't cover everything which was disappointing. Oh well. X More

by jluvluv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan
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Jan 08, 2024 -

Van Nuys Alfa Romeo Maserati responded

While I'm glad your overall visit went well, I'm sorry if your warranty didn't cover every service like you were expecting it to. If you'd like to discuss this further or have any particular questions regarding your warranty, please feel free to reach me using the number I've included below. I'd be more than happy to assist you. Thank you, Mike Asatryan - Director of Fixed Operations (818) 423-6255

Helpful
December 30, 2023

they always get the work done in a timely manner. I really like working with Elizabeth she's extremely professional. More

by info81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Jan 02, 2024 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that you've had a positive experience with our team, especially Elizabeth! Thanks for choosing Van Nuys Alfa Romeo Maserati and we look forward to serving you again in the future.

Helpful
December 29, 2023

I had leased there previously. Everyone is practically all new there now and they all seem to be learning. From when I came to drop off my last lease and pick a car to driving off More

by joelive
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett
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Jan 02, 2024 -

Van Nuys Alfa Romeo Maserati responded

Joelive, thanks for your patience during the process at Van Nuys Alfa Romeo Maserati. We're glad to know that Garrett was helpful throughout your experience and we'll work on speeding things up in the future!

Helpful
December 29, 2023

Carla did a great job of helping with the service of our Alfa. She reviewed all the work to be completed and advise me if the total. She answered all my questions and was very knowledgeable about Alfa produ More

by USCTROJANFAMILY
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian
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Jan 02, 2024 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Carla was able to assist you with your Alfa service at Van Nuys Alfa Romeo Maserati. It's great hearing how knowledgeable and helpful she was during the process. Thanks for sharing this positive feedback!

Helpful
December 28, 2023

Richard, Jean and the team at the delearship were very helpful. Richard from the beggining was always answering questions and was easy to reach for more questions More

by CAP.TAMAYO
Recommend Dealer
Yes
Employees Worked With
Richard Samaco
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Dec 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Richard, Jean, and the rest of our team at Van Nuys Alfa Romeo Maserati were able to assist you. We always aim for accessibility and open communication with our customers. Thanks for your feedback!

Helpful
December 28, 2023

Yohana who works at the service department provided me with excellent costumer service. 10/10 would recommend. More

by GREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohana
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Dec 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Yohana provided excellent service during your visit at Van Nuys Alfa Romeo Maserati. Thanks for the recommendation—we appreciate it!

Helpful
December 26, 2023

VERY FRIENDLY, COURTEOUS SERVICE. MY 2020 MASERATI GHIBLI WAS IN FOR A ROUTINE MAINTENANCE AND IT WAS HANDLED AS AGREED WITH A RENTAL CAR READY TO GO. MY SERVICE STARTED AROUND 11:30A More

by ready4robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
YOHANA CARPENTER
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Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that your Maserati Ghibli's maintenance was handled smoothly and efficiently at Van Nuys Alfa Romeo Maserati. Our team is always here to provide friendly, courteous service! Thanks for the positive feedback about our crew - we appreciate it!

Helpful
December 26, 2023

Great experience, great team. They focus on customer service. I would recommend a friend to go to this dealership More

by Dahlia
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you had a great experience with our team at Van Nuys Alfa Romeo Maserati! Your recommendation means the world to us. Thanks for your support - we are here for you and any of your future needs!

Helpful
December 26, 2023

Elizabeth was excellent. She took care of all the car needs and getting uber transportation from the dealership and back More

by vvmc@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Elizabeth
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Dec 26, 2023 -

vvmc@sbcglobal.net responded

Great service, thank you!

Helpful
December 26, 2023

Great experience! Carla was wonderful to work with! She was very helpful in answering all my questions and recommending the services that needed to be done on our Alfa More

by USCTROJANFAMILY
Recommend Dealer
Yes
Employees Worked With
Carla Doudoumian at Van Nuys Alfa Romeo Maserati
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Dec 26, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla was able to assist you with your Alfa at Van Nuys Alfa Romeo Maserati. Your feedback is greatly appreciated, and we look forward to helping you again in the future!

Helpful
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