Van Nuys Alfa Romeo Maserati

helpful service and good experience. Jacky explained everything well, accurately set expectations about what would be done in the service and how long it would take. thanks! everything well, accurately set expectations about what would be done in the service and how long it would take. thanks! More

Everything on the purchased was great other then the deatiling inside the vehicle and the staff with attitude and not doing they job right. Thank you brandon carter for the help. deatiling inside the vehicle and the staff with attitude and not doing they job right. Thank you brandon carter for the help. More

Loved our experience! Allen and his manager were so helpful and so quick in getting a deal done! When we were sitting with the lady in finance, she told us how Russell Westbrook brought in tacos for th helpful and so quick in getting a deal done! When we were sitting with the lady in finance, she told us how Russell Westbrook brought in tacos for the team when they worked a 13 hour day. That says a lot about how an owner treats their employees. They are taken care of, so in turn they take care of their customers. I will definitly be a lifelong customer More

Brandon Carter provided great service. I felt very well taken care of and everything was explained to me in detail. Overall very pleased with my entire experience. taken care of and everything was explained to me in detail. Overall very pleased with my entire experience. More

Great service and experience on all fronts. They were on time to take the car in as well as ghe tome for the service it was very easy time to take the car in as well as ghe tome for the service it was very easy More

Very poor performance. I was going to buy Levante Trofeo. They failed to disclose that it had 3400 miles and that it was a DEMO before they ran my credit. They ran my credit and offered me high interest rate They failed to disclose that it had 3400 miles and that it was a DEMO before they ran my credit. They ran my credit and offered me high interest rate or 4.8%. I obtained an approval from Bank of America at 2.8% on my own and informed the Patrick that I am bringing my own financing from BOA. Patrick, despite of promising me that my credit will not be ran again, did run my credit again. I have decided not to purchase from Russel Westbrook. I am taking my business to another Maserati Dealer. More

Always Helpful, Employees are always pleasant and informative. Can always get an appointment when needed and wait times never out of line. Everyone always follows up informative. Can always get an appointment when needed and wait times never out of line. Everyone always follows up More

This was my second time to get a car from this dealership and it was fast, painless and satisfactory. Definitly recommend them and will go back. and it was fast, painless and satisfactory. Definitly recommend them and will go back. More

The entire experience was great. Jerry was a great salesman to work with. He presented an offer that was much better than other local Alfa Romeo dealers and was very responsive. I’d be happy to lea salesman to work with. He presented an offer that was much better than other local Alfa Romeo dealers and was very responsive. I’d be happy to lease another car here, and I’d definitely recommend them to my friends. More

It is easy to schedule appointments. Service appointment was completed in a timely manner. All service staff and porters were friendly and attentive. But dealer needs to add more electrical outlets in cust was completed in a timely manner. All service staff and porters were friendly and attentive. But dealer needs to add more electrical outlets in customer lounge More