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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.0
2,532 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

September 25, 2020

Yohana a at service department is Excellent. Very professional and gets the job done..my car was ready and delivered on time. Paperwork was quick More

by EMINPAPOYAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yohana
Sep 26, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and for trusting us with servicing your car.

September 25, 2020

I always do my car service in this agency, this time Kenneth surprised me with a really good customer service, quality of work and friendliness that I never experienced before. Thanks. More

by NYDIAKNOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
September 24, 2020

Danny and everyone in the service department was way more then I ever expected . Seriously amazing service you guys really are number 1 . I have to stress that Danny is someone that is an asset to your deal More

by EDDIEALMANZA9621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel in finance and in service (both), Melroy Fernandes, Stany Matu
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars and for trusting us with servicing your auto.

September 24, 2020

Stany was great to work with through the whole process. He even Went the extra step and delivered the suv to us. A Great dealership to work with. More

by lunjewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stany Matu
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 stars. Congratulations on your new car.

September 24, 2020

I'm sorry but I did not get good service from Vahag. A salesperson must pay attention to the clients needs. Buying a car, should not be an unpleasant experience. More

by Alfa Lover
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to hear about your experience. Please call Maria our Customer Service Manager at 818-914-2000. She would like to speak to you. Thank you.

September 23, 2020

The dealership was nice, the customer service was good, did not stand out, comparable to different dealerships I bought my previous cars from. Finance was pleasant experience More

by rwertherjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Khalil
Sep 25, 2020 -

Van Nuys Alfa Romeo Maserati responded

Congratulations on your new car.

September 23, 2020

I returned my vehicle and was told I need to replace the tires. On my last couple of services I was never told to replace and I have not driven it in over 4 months. More

by Dbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
September 22, 2020

It was one of the most great experiences I had in purchasing a car. The salesman Mel F. Was very professional, knowledgeable and most of all very friendly. Moreover he provided me with excellent serv More

by teamexit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melroy Fernandes
Sep 22, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. Congratulations on your new car.

September 22, 2020

Very great customer service, Aalia Rasool was great and worked hard for me to get approved. Thanks for the smooth purchase. Will be back to purchase my next car. More

by MSTRACEYD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aalia Rasool Rasool
Sep 22, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. Congratulations on your new car.

September 21, 2020

Had a great service- excellent customer service skills left dealer with a smile - keep up the great work I’ll be buying more cars in the future from this dealer. Thank you. More

by DAVIDCHS2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahag Zhamkochyan
Sep 22, 2020 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the 5 star review. Congratulations on your new car.

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