Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Yohana is the best in the business, Her Custumer service and knowledge are the best!!! Is alway a pleasure having to interact with her. She makes sure that everything goes smooth and the job gets do and knowledge are the best!!! Is alway a pleasure having to interact with her. She makes sure that everything goes smooth and the job gets done quick. More
My service experience was okay, nothing sort out of the extra-ordinary like with I’ve had before with my previous services in other brand dealership- if I’m just gonna be honest. (I know it’s Covid-times b extra-ordinary like with I’ve had before with my previous services in other brand dealership- if I’m just gonna be honest. (I know it’s Covid-times but I believe real customer service transcends all kinds of things especially when it’s affecting everybody & it becomes the new norm, so this should not be an excuse.) More
Jacky was great.Took care of me in the time she said she Jacky was great. Took care of me in the time she said she was as I waited for my car. Both times that I have dealt with her-no complaints. Jacky was great. Took care of me in the time she said she was as I waited for my car. Both times that I have dealt with her-no complaints. More
All good. Brandon was extremely helpful and easy to work with helping solve a problem verifying my car insurance. He also delivered the car to my home when I was unable to return my previous lease vehicle t with helping solve a problem verifying my car insurance. He also delivered the car to my home when I was unable to return my previous lease vehicle to a dealer down the street. More
I brought my Fiat 500 in for the recall without having a prior appointment which I thought I'd arrange and return. The service dept. was very nice and checked if they could attend to me at that time. Fort prior appointment which I thought I'd arrange and return. The service dept. was very nice and checked if they could attend to me at that time. Fortunately I was able to be serviced. My service provider, Daniel Cerna, was most kind and accommodating. Only issue, entirely personal, as waiting in the lovely cool showroom with a complimentary water, I was enticed by the beauty of the Maserati models on display. : ) I will definitely return for service again. More
I bought my Maserati yesterday from Russell Westbrook dealers ship Jerry is professional Stan matu is really help me get evey details financial department to if you’re to Maserati is place to go dealers ship Jerry is professional Stan matu is really help me get evey details financial department to if you’re to Maserati is place to go More
great service department. everything was on time. no waiting and felt very comfortable with your Covid 19 cleaning and protection protocols. good job by all waiting and felt very comfortable with your Covid 19 cleaning and protection protocols. good job by all More
I always have a pretty good experience getting my oil changes, etc. here. The only negative would be that it takes forever. Bring a good book to read while you wait. changes, etc. here. The only negative would be that it takes forever. Bring a good book to read while you wait. More






