Van Nuys Alfa Romeo Maserati

I have gone to different dealerships and my APR was always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already b always between 4.5-5%. The price and APR were always the first 2 things that came up in conversations when discussing a car and since I had already been to many and got about the same APR, I figured this place would be the same. I was never told the APR and there is so much writing on the paperwork I didn’t see it but I just got a letter in the mail saying my APR is over 12% I had no idea since it was never mentioned by anyone. I figured it would be the same as the other places I had applied to. I guess since I’m a young woman they saw that as an opportunity to take advantage of my lack of knowledge in car sales. There’s nothing I can do about it now but I can believe my APR is over 12% and a $21k car will end up costing me $37k because of it. I am super disappointed and saddened that this happened to me. I should have stuck with the other dealerships or even a bank loan since my APT would have been 4.5% but I’ll take this as learning lesson. More

Outstanding service. I was informed quickly about the status of my car. My car was ready the same day. Johanna is extremely knowledgeable and friendly!!! status of my car. My car was ready the same day. Johanna is extremely knowledgeable and friendly!!! More

My first time in this auto dealer shop. The place is clean and the employees are very accommodating. Josh was great, very helpful, as well as, Jackie Olivares. Thank you for making me and my husband c clean and the employees are very accommodating. Josh was great, very helpful, as well as, Jackie Olivares. Thank you for making me and my husband comfortable during the sales transaction. More

First time with this dealer. Agent was very professional, but the supervisor kept raising the price. I also was looking for black interior but they couldn’t provide me with that color. Still happy for the de but the supervisor kept raising the price. I also was looking for black interior but they couldn’t provide me with that color. Still happy for the deal. More

JACKIE WAS GREAT TO WORK WITH. A GREAT ASSET TO THE COMPANY.... I PURCHASED GRANTURISMO FROM LANE. NICE YOUG MAN. I HAVEN'T RECEIVED A FOLLOW UP CALL TO SEE HOW THINGS ARE! SAME WITH PAUL MICHAEL IN T COMPANY.... I PURCHASED GRANTURISMO FROM LANE. NICE YOUG MAN. I HAVEN'T RECEIVED A FOLLOW UP CALL TO SEE HOW THINGS ARE! SAME WITH PAUL MICHAEL IN THE FINANCE DEPT..... ALL OTHERT DEALERSHIPS HAVE REACHED OUT TO SEE HOW THINGS ARE GOING.... More

Very friendly people, they’ll do anything they can to get you what you want. Helpful, knowledgeable, professional and welcoming. Highly recommend this dealership to anyone looking to purchase an Alfa Romeo, you what you want. Helpful, knowledgeable, professional and welcoming. Highly recommend this dealership to anyone looking to purchase an Alfa Romeo, Maserati or any of what the have in their inventory they’ll make sure you leave hap More

The staff is friendly and professional and greet you with a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. a smile. They get you in quickly and go over everything that will be done to your vehicle. Service is outstanding. More

Loved my experience, I’d definitely recommended them to all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! all who’s looking for quality and an efficient service ! Such a professional and welcoming atmosphere ! Thanks again Cesar! More

Stany went above and beyond with the customer service. He helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thank helped me for over a month to find the car I wanted and stayed late to make it happen. He really made the whole experience for me and I am very thankful. Evelyn was also very helpful with the paperwork. More

Wonderful experience from beginning to end! Thank you Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail du Johnny for the great experience! You are such a professional and go above and beyond for your customers! Thank you Dan for the attention to detail during the finance portion of the sale. I am so grateful for the effort from everyone involved! More