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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.0
2,532 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

September 05, 2023

Our salesperson was very professional. Made the deal over the phone from 3 hours North and when we arrived at the dealer, the negotiating and financing were hassle free. I highly recommend More

by Enns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Silva
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Sep 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that your experience with us at Van Nuys Alfa Romeo Maserati was smooth and hassle-free. We appreciate the recommendation! Safe travels in your new vehicle.

September 05, 2023

Everyone was so courteous, welcoming, and attentive without being pushy. This was THE best car buying experience I’ve ever had. Van Nuys Alfa Romeo Maserati Team is simply amazing. More

by roxanne.harbsion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aria, Marianela, Paul, and the sales manager.
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Sep 06, 2023 -

Van Nuys Alfa Romeo Maserati responded

Roxanne, we're so glad to know you had an exceptional car-buying experience with us at Van Nuys Alfa Romeo Maserati! Your kind words about our team are much appreciated. Safe travels!

September 05, 2023

The personal is very nice and friendly, I have a great experience purchasing my vehicle. Thank you Amine. More

by luisguti037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amine Drissi
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Luis, we're glad to know you had a great experience with Amine and the rest of our team at Van Nuys Alfa Romeo Maserati. Enjoy your new vehicle!

September 05, 2023

I’m very satisfied great guys great service I’m satisfied and not disappointed thank you More

by armeni40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

All of us at Van Nuys Alfa Romeo Maserati are happy to see this wonderful feedback! Thank you!

September 04, 2023

Awesome service , all employees are hard working and made my experience feel easy, one of the best dealers ships I’ve ever experienced . Well done ! More

by ERICKE59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karla, Kevin Nagayama, Rocoo Morteleeno
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a stellar experience with our knowledgeable staff here at Van Nuys Alfa Romeo Maserati. Thanks for the kind words and high rating!

September 04, 2023

Overall Great Customer service. I walked in without an appointment. I am very pleased with the service. More

by bea.gallucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

Bea, we're delighted to know you had a great experience at Van Nuys Alfa Romeo Maserati! We always aim for top-notch customer service - appointment or not! Thanks for the review.

September 04, 2023

very nice people, they get the job done. they make sure you approve before you leave More

by alexusibrahimi08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Sep 09, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for your positive feedback. It's hard to see that we didn't earn five stars after your visit. If you're willing, I would appreciate the chance to speak with you about this directly and see if there is anything that I can do to help. Please consider getting in touch. Thank you, Mike Asatryan - Director of Fixed Operations - (818) 423-6255

September 03, 2023

Excelente Customer Service, great selection of certified Cars, Love my car I purchased at Van Nuys Alfa Romeo. More

by SILVAR.NAVY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hurtado
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had an excellent customer service experience and found the perfect car at Van Nuys Alfa Romeo Maserati. Thanks for sharing your positive feedback!

September 03, 2023

Always handle service issues with professionalism and gets things done quickly..very happy with service department More

by sakook8219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that our service department at Van Nuys Alfa Romeo Maserati has been able to assist you efficiently and professionally. Thank you for your positive feedback!

September 02, 2023

Representative was fab ! Your policies for loaners I’m not a fan. I had asked to keep loaner an additional day as I live in. Palm Sprimgs but was told I had 24 after knowi More

by LEBEAUCHIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Print
Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and are glad to know our representative provided excellent service. We understand the inconvenience with our loaner policy, especially for customers like you who live a bit further away. Your comments will help us improve! Thanks for choosing Van Nuys Alfa Romeo Maserati.

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