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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.0
2,532 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

September 02, 2023

Nice dealer, easy to work with. Communication has been prompt and on time. Will recommend those guys to everyone. More

by Millerdesignhawaii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores, Juan Henriquez, Jose Murillo
Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a positive experience with us at Van Nuys Alfa Romeo Maserati. Your recommendation means the world to our team!

September 01, 2023

Elizabeth was pleasant, informative, helpful; she ran to the curb to catch me before I jumped in an Uber- to show me pics of the damaged radiator. I applaud the extra effort. More

by EPANNOZZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Sep 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Elizabeth was able to provide you with the excellent experience we strive for at Van Nuys Alfa Romeo Maserati. We appreciate your kind words and look forward to seeing you again in the future!

September 01, 2023

Carla the one who attend me was great and the staff was nice thank you 🙏🏻 More

by Diego orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
5 stars to Carla of service department
Sep 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

Diego, thank you for the review! We are so glad to hear that Carla delivered such a successful service experience. Drive safely, and we hope to see you back at Van Nuys Alfa Romeo Maserati!

August 31, 2023

Everyone was courteous and helpful as usual Johanna was especially helpful. Workmanship was also very good More

by S. Chapetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Sep 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a positive experience with our team, especially Johanna. We strive for top-notch service and workmanship here at Van Nuys Alfa Romeo Maserati. Thanks for the feedback!

August 31, 2023

Carla was I service person I gave her a 10 plus very professional great service. Thank you. More

by ROBINGIBSON1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla in the service department
Sep 01, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are thrilled to see that Carla provided excellent support. Thank you for choosing Van Nuys Alfa Romeo Maserati!

August 31, 2023

Carla and the staff were fantastic! I was greeted right away, they were courteous and attentive. Carla was very thorough and got me in and out of there efficiently. More

by Lejo.pet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 31, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know you had a fantastic experience with Carla and our team at Van Nuys Alfa Romeo Maserati. We always aim for efficiency and to provide top-notch service! Thanks for the review.

August 30, 2023

The Staff was really helpful when I was there. They helped me get the exact make and model I wanted. After all of the dog and pony show, they ended up giving me a really good deal for the car that More

by apflores413
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marianela Rodriguez , Amine Drissi, Jeimy Llort
Aug 31, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know our team at Van Nuys Alfa Romeo Maserati was able to assist you in finding the perfect car and provide a smooth experience. It's great that you appreciated the detail work, too! We look forward to serving your future needs. Enjoy your new ride!

August 30, 2023

Greatly service, courtesy, professional, detailed, welcoming, fast service, good price for services and easy to find More

by ortega-juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you had a great experience with us at Van Nuys Alfa Romeo Maserati! Your feedback about our service, professionalism, and competitive pricing is much appreciated. Thanks for choosing us!

August 29, 2023

Purchased the car out of state cash. They still have not sent me the necessary paperwork to register my vehicle and get a license plates. It has almost been two months and nothing. As so More

by gcornelson4
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sergii
Aug 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

I'm sorry to read about your experience. It's important that our customers receive all necessary paperwork in a timely manner and I apologize for any delay you've experienced. I think it's best I step in and sort things out here. Unfortunately, it might be difficult for me to locate your contact information without a full name so please reach out to me directly and I'll be sure to get back to you soon. Thank you, Raed Malaeb - General Manager - (818) 787-0800

August 28, 2023

Amazing customer service. Kevin and Leor are outstanding people. Finance was a good experience too. Overall wonderful experience More

by OMARFOUDA1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nagayama
Aug 28, 2023 -

OMARFOUDA1997 responded

Amazing staff, overall 10/10 experience !

Aug 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

Omar, we're elated that Kevin, Leor, and the team made your experience a total success! Thanks for sharing this fantastic praise of Van Nuys Alfa Romeo Maserati!

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