Van Nuys Alfa Romeo Maserati

a "gem" in car sales it's been many years since i've owned a car so needless to say i was not looking forward to the whole process of acquiring one. however, i was lucky it's been many years since i've owned a car so needless to say i was not looking forward to the whole process of acquiring one. however, i was lucky enough to find VN Fiat after googleing for list of dealership near by. although VNFiat is further from me, I am so glad i contacted and got connected with Michael Passage...very friendly, prompt in response to email/questions and altogether great service... what you'd want and expect but hard to find these days. big thanks to michael, frank and team. More

review The best car buying experience i have ever had. These guys were the very very best. I am not patronizing. They really were fantastic. A much better The best car buying experience i have ever had. These guys were the very very best. I am not patronizing. They really were fantastic. A much better experience than when i purchased a Mercedes. Totally high end experience and caring. More

I was treated like a Persian Prince! I came in during the weekend and Michael Passage greeted me, he listened to me and showed me what I liked, he even tried to put me in a better afforda I came in during the weekend and Michael Passage greeted me, he listened to me and showed me what I liked, he even tried to put me in a better affordable car but I knew what I wanted and he took the effort to drive the e car of the ram. I came back today after I compared with other places but I decided to go with Van Nuys Fiat just because the way I was treated by Michael during my first visit. I got a proposal from Michael and he asked me if I agreed with that, I wasn't comfortable with the numbers and I asked him if my credit could be checked on which he answered yes...Long story short, my credit wasn't strong enough so I was introduced to the finance Manager Frank, just like me he is Persian and we got along very well together and Frank went beyond to help me establishing my credit by getting me approved!!!! I'm so thankful I've met both Michael and Frank and I highly recommend both of them and Van Nuys Fiat, so the opposite of other car dealerships. More

Michael Passage is the best!!! The easiest car deal ever, no typical car sales xx and I was in and out! Customer service is Michael's number 1 priority!! Thank you Michael,Jason a The easiest car deal ever, no typical car sales xx and I was in and out! Customer service is Michael's number 1 priority!! Thank you Michael,Jason and Rusty!!! More

I came in yesterday after a VERY stressful weekend of dealing with a car wreck. I brought my old car in and met with MIchael and Niko. This was my first time financing a car. Fiat Van Nuys and these men dealing with a car wreck. I brought my old car in and met with MIchael and Niko. This was my first time financing a car. Fiat Van Nuys and these men really made the process go smoothly!! Of course we did the whole back and forth with pricing and options, but they were very genuine. After purchasing the car I got it home and realized that the passenger side seat latch was broken. I called and they told me to bring it back, no charge. It's currently being fixed and I am a proud fiat owner.. They did everything to make me a VERY happy customer! It runs so smooth!!! Thanks Michael and Niko! More

I researched all the fiat dealers in california before I decided to send a email request in. I've been to about 5 different dealerships in the last 2 years and just walked out because they were very pushy a decided to send a email request in. I've been to about 5 different dealerships in the last 2 years and just walked out because they were very pushy and not answer the only question I had which was 'how much does the car really cost?'. Walking into Fiat of Van Nuys I never felt like I needed to walk out. They were all so helpful and nice. I basically said this is what I want and I got it. I choose the pop 500 for the MPG. I've had the car now for a month and I LOVE IT! When I'm ready to purchase again maybe in 5-6 years, I'm totally going back. More

Great dealership and very friendly and helpful staff! They are more concerned with helping you out and peeking your interest instead of the hard sell. They are more concerned with helping you out and peeking your interest instead of the hard sell. More

Great place. Low key. Friendly. Left with a new Fiat 500 in less than 2 hours. Michael Passage is a straight shooter and extremely helpful. He also rocks. in less than 2 hours. Michael Passage is a straight shooter and extremely helpful. He also rocks. More

Had a good experience with this dealership, left with the car I wanted for the price I was looking for. I would come back again for another Fiat. Micheal was friendly and have good customer service to me & m car I wanted for the price I was looking for. I would come back again for another Fiat. Micheal was friendly and have good customer service to me & my family. More

Some Bad Some Good Disappointed. It would be nice if at least one person at the dealer knew how to use the roof rack they sell. What good is a roof rack if you can't u Disappointed. It would be nice if at least one person at the dealer knew how to use the roof rack they sell. What good is a roof rack if you can't use it? I've had some other problems with the car that have been resolved and others that will only be resolved at a cost. Typical car dealer telling you what you want to hear to buy then once you own they don't care to help unless you're paying for something else. Stereo speakers have always been bad and it was a brand new car. Hubcaps break easily and are not covered by warranty. Don't have to time to keep going back and sitting in the waiting room. Staff is very friendly though when you're looking to buy. They will tell you anything to make the sale but once you own they're not very helpful. Typical car dealer I guess. More