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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.0
2,532 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

August 28, 2023

Easy buying experience. Kevin was very professional. Pre delivery used car repairs were done quickly and well. More

by OZROCK62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Nagayama
Aug 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that you had an easy buying experience with us at Van Nuys Alfa Romeo Maserati! We'll pass your compliments on to Kevin and our team. Safe travels in your new car!

August 28, 2023

Everyone there is great and car is doing as expected. But the survey is too long. More

by KPASSMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the review! We appreciate your support of Van Nuys Alfa Romeo Maserati and you taking the time to share!

August 28, 2023

Yohanna was great and highly professional; she took the time to understand the problem with my car, explained the issue, and got my car services in timely manner More

by BARDIA.KEYVANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Aug 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

Bardia, we're glad to know Yohanna was able to assist you with your car issues here at Van Nuys Alfa Romeo Maserati. We appreciate the positive feedback!

August 28, 2023

Service was great. Timely and the car wash was fantastic. Yoshanna is so far the best service advisor I've worked with at Alfa More

by Bobbyross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 29, 2023 -

Van Nuys Alfa Romeo Maserati responded

Bobby, we're glad to know you had a great experience with Yoshanna and our team at Van Nuys Alfa Romeo Maserati! We thank you for the feedback and hope to see you again for another efficient vehicle service!

August 27, 2023

Carla offered excellent service. It would have been nice if the opening of this message had been properly addressed. More

by RORRIEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 30, 2023 -

Van Nuys Alfa Romeo Maserati responded

We appreciate your feedback and are glad to know that Carla provided excellent service at Van Nuys Alfa Romeo Maserati. We'll work on improving our communication for a better experience next time. If there is anything more we can do to assist you, please don't hesitate to reach out. Best, Mike Asatryan - Director of Fixed Operations - (818) 423-6255

August 27, 2023

Carla was amazing. Service was quick and easy. This word count requirement is stupid. I have nothing more to say More

by ghassemiryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla , Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

It's great to know that Carla made your experience at Van Nuys Alfa Romeo Maserati quick and easy. We appreciate your feedback, and thanks for taking the time to leave a review!

August 26, 2023

The staff is friendly, courteous, helpful, polite, and makes sure that the customer feels comfortable while waiting. More

by msdeejs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Aug 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know you found our team at Van Nuys Alfa Romeo Maserati to be friendly, courteous, and helpful. We couldn't ask for a better review. Thanks for trusting us with your business!

August 26, 2023

Had an amazing experience the Armenian girl if I am not mistaken her name is Carla was amazing, this was my best experience at Alfa Romeo , she made this experience very smooth, absolutely great experience More

by BALAYAN.DIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that you had an amazing experience with Carla at Van Nuys Alfa Romeo Maserati! Our team is always here to make your visit smooth and enjoyable. Thanks for the review, we appreciate it!

August 25, 2023

Fast and easy process, wonderful experience . Would go back for another car. Thank you all. More

by GABEGUILLENMSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nestor
Aug 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

This review means a lot to us! Thank you for choosing Van Nuys Alfa Romeo Maserati and for sharing your experience. Safe travels ahead!

August 25, 2023

She was extremely professional and helped me get my car serviced in a timely manner More

by RICH.DANIELS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
Aug 28, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for the stellar review! Timely service is always our aim at Van Nuys Alfa Romeo Maserati and we look forward to your next visit!

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