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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

4.0
2,532 Reviews

5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

August 21, 2023

Great overall service, Rocco in Sales and Paul (Finance) were extremely nice and helpful, not pushy. More

by saschaahrens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Michael (?) in Finance - 5 stars , Rocoo Morteleeno
Aug 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're elated to hear that Rocco and Paul demonstrated our commitment to customer service! Thanks for working with us at Van Nuys Alfa Romeo Maserati!

August 21, 2023

Alfa Romero, Van Nuys , Thank you very much! For your excellent customer service, Mr. Jury (Manager) Mr. Néstor González (Sales Consultant ) provided me with the help I needed for my purchase, More

by SILVAR.NAVY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yuri & Nestor
Aug 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Jury, Néstor, and the rest of our team at Van Nuys Alfa Romeo Maserati were able to make your experience seamless! Thanks for your kind words. Safe travels!

August 21, 2023

Experience was smooth and easy. Danny was very helpful and informative. Made the process so much easier to deal with More

by SANCHEZJJ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Aug 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Danny was able to make your experience at Van Nuys Alfa Romeo Maserati smooth and easy. Thanks for sharing this positive feedback!

August 21, 2023

Great customer service fast assistance evetime great seevice I come they are very helpful and honest More

by sybilmoss96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for the great review, Sybil! We appreciate your business and we hope to see you again at Van Nuys Alfa Romeo Maserati. Drive safely until we see you again!

August 21, 2023

Danny was super helpful and made sure everything was done to get my car fixed as soon as possible. Thank you so much More

by mpccleaners
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
Aug 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Danny was able to assist you promptly and efficiently at Van Nuys Alfa Romeo Maserati. Your positive feedback is greatly appreciated!

August 21, 2023

Johanna is always great. They always get me in n out of there. Thank you More

by ROBRAYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Aug 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you for choosing Van Nuys Alfa Romeo Maserati as your go-to service center, Rob! Johanna will appreciate the shoutout!

August 20, 2023

Carla was great, she helped me from start to finish and made my day by taking away the stress I had dealing with the extended warranty. I would definitely recommend my friends to this location for service. More

by smoothant420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 22, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Carla was able to assist you and make your experience stress-free at Van Nuys Alfa Romeo Maserati. We appreciate the recommendation, and we'll be sure to pass on your kind words!

August 20, 2023

It was great. ....but my name is Catherine LOL! She was amazing, attentive and very professional.. More

by cathycressy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter
Aug 24, 2023 -

Van Nuys Alfa Romeo Maserati responded

Catherine–thank you for this 5-star review of Van Nuys Alfa Romeo Maserati! We appreciate your feedback and will be sure to pass it along. Come by anytime you need!

August 20, 2023

Carla helped me get my car serviced. She was polite, upbeat, and communicative throughout the process. I couldn’t be more satisfied with your dealership. My experience with her was 10/10 More

by manikabir
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla
Aug 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're so glad to know that Carla was able to assist you with your car service at Van Nuys Alfa Romeo Maserati. We always aim for a 10/10 experience, so your feedback makes our day. Thanks for the review!

August 19, 2023

Very good communication and excellent service. My service rep was great. No complaints at all. More

by ATY.DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
Aug 21, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thank you, Aty, for leaving Van Nuys Alfa Romeo Maserati a five-star review! We are so glad our team was a pleasure to work with. Safe travels!

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