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Van Nuys Alfa Romeo Maserati

Van Nuys, CA

Overview
Reviews
4.0
2,532 Reviews
Call Dealership (818) 926-4502
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5711 Van Nuys Blvd

Van Nuys, CA

91401

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Showing 2,532 reviews

December 07, 2023

Very good service and efficient Very good service, I am highly satisfied with Elizabeth as she was very professional and helpful. More

by SHANTK93
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you had a positive experience with Elizabeth at Van Nuys Alfa Romeo Maserati! Your satisfaction is our top priority. Thanks for the great review!

December 07, 2023

Quick efficient service! Friendly and helpful employees, but price very high for the work on 1 window of a small car like my Fiat 500e. More

by Electric car lover
Recommend Dealer
Yes
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Dec 08, 2023 -

Van Nuys Alfa Romeo Maserati responded

Thanks for commending our efficient service and offering your honest feedback. At Van Nuys Alfa Romeo Maserati, we strive to keep our prices as fair and competitive as possible. If you'd like to discuss your concerns in greater detail, please give us a call. Take care!

December 07, 2023

Service was nice. The Alfa Romeo Maserati dealership should live up to a 'luxury' brand and the dealership felt more like an average to low cost brand. The coffee mach More

by ALESSANDROCALABRESE
Recommend Dealer
Yes
Employees Worked With
Saura
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Dec 07, 2023 -

Van Nuys Alfa Romeo Maserati responded

Alessandro, we appreciate your feedback. We strive to provide a luxury experience that matches the quality of our vehicles and it sounds like we fell short during your visit. Your comments about the coffee machine, railings, and waiting room have been noted for improvement. If you'd like to discuss this further or if there's anything else on your mind, please reach out at any time. Thank you, Mark Thomas - General Manager - markt@alfavannuys.com - 818-449-6526

December 05, 2023

Great service, thank you! Yohana, Danny and Sayra were very helpful and attentive. Thank you all for your help. More

by irmasari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny, Yohana and Sayra., Juan Mendoza
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Dec 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know Yohana, Danny and Sayra provided top-notch service here at Van Nuys Alfa Romeo Maserati. Thanks for the positive feedback!

December 05, 2023

In my experience i was very comfort with the people very helpful and nicely spoken with us thank you for you help More

by VIKILITA964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Petros Zhamkochyan
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Dec 05, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know you felt comfortable and found our team at Van Nuys Alfa Romeo Maserati helpful. Your positive feedback is much appreciated!

December 04, 2023

Everyone is happy and helpful. Very efficient! All of my questions were answered and a pleasure to work with. More

by CLIFF17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johana , Juan Mendoza, Petros Zhamkochyan
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know our team at Van Nuys Alfa Romeo Maserati was able to provide a pleasant and efficient experience for you. Thanks for sharing your feedback!

December 04, 2023

Elizabeth was amassing with her customer services and good service responsable and helpfull with me More

by nunezludwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Flores
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Elizabeth provided you with excellent service at Van Nuys Alfa Romeo Maserati. Thanks for sharing your experience!

December 03, 2023

Kyle made sure i got the car i wanted. Everything was arranged prior to picking up the car and signing was quick and easy More

by KOHLIEEE
Recommend Dealer
Yes
Employees Worked With
Kyle Castillo
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're delighted to know that Kyle was able to assist you in getting the car you wanted at Van Nuys Alfa Romeo Maserati. We aim for efficient and hassle-free experiences like yours! Thanks for your review.

December 02, 2023

Daniel is attentive and incredibly helpful when car needs maintenance. Has always kept me updated and well informed with my car. I trust him with my car and all its needs. Thank you ! More

by cynthia_abigail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DANIEL CERNA
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We're glad to know that Daniel has been able to assist you with your car maintenance needs at Van Nuys Alfa Romeo Maserati. It's great hearing how much trust you have in him and our team! Thank you for the review.

December 02, 2023

Service writer is very helpful and knows what she was doing. Very happy with Dealership . More

by TONYSHARLEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yohanna Carpenter, Elizabeth Flores, DANIEL CERNA
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Dec 04, 2023 -

Van Nuys Alfa Romeo Maserati responded

We are so happy that our Van Nuys Alfa Romeo Maserati team earned your five stars. Thanks, Tony!

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