Van Nuys Alfa Romeo Maserati
Van Nuys, CA
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Service was nice. The Alfa Romeo Maserati dealership should live up to a 'luxury' brand and the dealership felt more like an average to low cost brand. The coffee mach The Alfa Romeo Maserati dealership should live up to a 'luxury' brand and the dealership felt more like an average to low cost brand. The coffee machine was not working, the railings had scuff marks inside and the waiting room did not feel very comfortable. Overall the dealership should reflect a more luxurious feel like the cars, which unfortunately this one did not. More
Daniel is attentive and incredibly helpful when car needs maintenance. Has always kept me updated and well informed with my car. I trust him with my car and all its needs. Thank you ! maintenance. Has always kept me updated and well informed with my car. I trust him with my car and all its needs. Thank you ! More
DO NOT BUY FROM THEM, THEY LIED TO ME TWICE. :-( I bought a vehicle from them based on information they gave me about the vehicle options. Shortly after, I found out what they told me was false :-( I bought a vehicle from them based on information they gave me about the vehicle options. Shortly after, I found out what they told me was false. I contacted them and an employee named Carla Aristizabal acknowledged the mistake, then denied it the next day. I paid over $4,000 more than what I should have been charged, and over $7,000 more than the vehicle I wanted that they told me was not an option, but it is. On 12/1/23 at 1:53 PM, the Manager Petros Zhamkochyan, Emailed me indicating I could return the vehicle, see attached. So, I immediately made a deal for the same vehicle at another dealer. Then at 6:57 PM that same day, after I had already made a new purchase, Petros Emailed me saying, "...I will not be allowed to cancel the deal...", see attached. All communications were documented in writing, now I need to pursue them for Breach of Contract. SHOP SOMEWHERE ELSE! More







