Van Nuys Chrysler Dodge Jeep Ram - Service Center

The staff was friendly, responsive and considerate. They gave me an accurate estimate wait time and followed up with me during the servicing so that I knew where things were act. It was excellent custo They gave me an accurate estimate wait time and followed up with me during the servicing so that I knew where things were act. It was excellent customer service sand made the experience pleasant. Very grateful for all the assistance. More

TBH the attitude of the people who do intake of the car is rather terrifying. So rude and disrespectful not to me but I saw it with another customer. Not to say I was treated with any more kindness. It’s j is rather terrifying. So rude and disrespectful not to me but I saw it with another customer. Not to say I was treated with any more kindness. It’s just so robotic and unpersonal and unkind. Completing the work was definitely speedier than expected. More

Complete scam. After my car was left here for over a month for warranty repairs they hit me with both your batteries are dead which are not covered under warranty. After my car was left here for over a month for warranty repairs they hit me with both your batteries are dead which are not covered under warranty. Both batteries were about $1000 together which fine whatever that's the dealership price but here is where they get you. They charged me 2 hours of labor at 360/h for the batteries!!!! Apparently, each battery is a separate job so even if one battery takes 3 minutes and the other 20 minutes, they will charge each as a separate job for the 1-hour minimum. Do you really want to bring your car to a place that will charge you $720 to replace your batteries? This place is super shady, and they will take advantage of you. More

Payman was friendly and knowledgeable and ordered the necessary parts for my car…. Still waiting for it to arrive but when I does I know I will be taken care of necessary parts for my car…. Still waiting for it to arrive but when I does I know I will be taken care of More

Service was fast and easy I only waited about one hour to pick up my car pick up my car More

10/10 Benny is the best, he’s very knowledgeable ! Super quick and very helpful! Super quick and very helpful! More

Great service. Went far and beyond to help me and make the process easy. Would highly recommend. Went far and beyond to help me and make the process easy. Would highly recommend. More

I can honestly say nothing but good things about this dealership. The service people were great, fast knowledgeable and friendly. Couldn’t have asked for a better experience. dealership. The service people were great, fast knowledgeable and friendly. Couldn’t have asked for a better experience. More

Vahe was great and so helpful. He made sure my car was taken care of and gave an accurate timeline. His communication was exceptional. He made sure my car was taken care of and gave an accurate timeline. His communication was exceptional. More

I am not sure about the dealership but I have found a great service advisor! great service advisor! More