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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,680 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,680 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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July 02, 2025
Payman was really helpful and professional and took care of my needs thanks for your help of my needs thanks for your help More
by OSEGUEDARAFAEL
Verified CustomerEmployees Worked With
June 30, 2025
I purchased a used Jeep Wrangler 4xe from Van Nuys Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure Chrysler Dodge Jeep Ram on 10/9/22, which was clearly presented and labeled as a Certified Pre-Owned (CPO) vehicle. They even gave me a CPO brochure and checklist at the time of purchase. However, when I later visited the service department, I was told the vehicle does not appear as certified in their system. I escalated the issue to Badie Audish, who repeatedly deflected responsibility. He insists the car is certified and that my documents are sufficient, yet refuses to provide any written proof to back up his claims. To make matters worse, he falsely claimed the issue was due to a recall, which I confirmed is not true. All I’ve asked for is a proper CPO document to match what I was sold. Instead, I’ve received inconsistent answers, no accountability, and the worst customer service I’ve experienced from a dealership. I feel misled and disappointed, and this experience has severely damaged my trust in Jeep as a brand. More
by al ara
Employees Worked With
June 30, 2025
The dealership is short staffed specially the service crew and has low inventory, specially the parts department. crew and has low inventory, specially the parts department. More
by asaturgyurjyan
Employees Worked With
June 27, 2025
THANKYOU SOO MUCH YOUR THE BEST HECTOR ALWAYS A PLEASE TO WORK WITH YOU AND TAKING CARE OF ME WORK WITH YOU AND TAKING CARE OF ME More
by louagcaoili
Employees Worked With
June 16, 2025
Good service and happy with their customer service good quality and they always deliver on time quality and they always deliver on time More
by JFIGUEROA7
Employees Worked With
June 15, 2025
Good service. Received my vehicle same day for the battery issue that was reported. No car wash though like other service centers. Received my vehicle same day for the battery issue that was reported. No car wash though like other service centers. More
by lucy.felipe7
Employees Worked With
June 10, 2025
I was helped by Armen in service driver he took good care of my vehicle, I would recommend my friend to see Armen for their needed repairs & services of my vehicle, I would recommend my friend to see Armen for their needed repairs & services More
by anushgrigor
June 10, 2025
I was helped by Armen he took care of my car like his own, he’s very helpful and knowledgeable person I would recommend my friend to see Armen for their services own, he’s very helpful and knowledgeable person I would recommend my friend to see Armen for their services More
by anushgrigor
