Back

Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,689 Reviews

2,689 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

Sort by
July 21, 2025

Albert was very thoughtful and went above and beyond for me when it came to my needs of my vehicle. He showcase professionalism and patience and I appreciated the check in when it came to the service of my More

by Shauntice Randolph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert
Jul 21, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are thrilled that our team earned your business with their attentive service! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your positive feedback about Albert.

July 21, 2025

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w More

by HORMASJI
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are happy to read this feedback! Thank you for trusting Van Nuys Chrysler Dodge Jeep Ram with your business and your vehicle. We'll be sure your kudos reach Albert!

July 21, 2025

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w More

by HORMASJI
Recommend Dealer
Yes
Employees Worked With
Albert Masihi
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate your continued business and excellent feedback! Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for highlighting Albert's attentive service. We look forward to seeing you next time!

July 21, 2025

The customer service has declined over the 7 years I've been going to this dealership. I am now looking to take my vehicle elsewhere. More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None are listed
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're sorry to hear about your disappointment with our customer service. We value long-term relationships, so it's concerning that we've let you down after so many years. If you're open to discussing this further and giving us another chance, please reach out at your convenience so we can make this right. Thank you, Hector Herrat – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

July 20, 2025

Service rep Vahe was very knowledgeable! Communication was great on providing status of my vehicle! More

by Solito982
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing Van Nuys Chrysler Dodge Jeep Ram!

July 19, 2025

Great service! !! Thank you for making my visit seamless,informative and efficient. I will continue to do business with your dealership. More

by blacksmith5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie
Jul 22, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your kind feedback! We appreciate your business and we look forward to seeing you again at Van Nuys Chrysler Dodge Jeep Ram.

July 16, 2025

Benny was exceptionally professional and attentive throughout the process. He promptly handled all of my paperwork, and when my car was ready, he had everything—including certificates—prepared and in More

by jorge.egi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Jorge, we couldn't be happier to hear that Benny and the team made your purchase so smooth and successful! Thank you for trusting Van Nuys Chrysler Dodge Jeep Ram with your business and your five-star review of our service department!

July 13, 2025

Albert ! St service department was awesome !!! Robert lead mechanic was awesome to ! Thanks guys ! My service done in time ! More

by CHRIS@OPENWINDOWSDOORS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hi Chris, thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for taking the time to share your service experience with Robert!

July 11, 2025

Payman and thr service manager are. amazing. they went above and beyond pointing out an obvious problem brake caliper I missed when the vehicle was there for an oil change. They definite More

by Nicholas J Racioppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman and tech manager
Jul 11, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Nicholas, we are thrilled that our team went the extra mile for you! Thank you for choosing Van Nuys Chrysler Dodge Jeep RAM and for sharing your glowing feedback. We hope to welcome you back in the future!

July 02, 2025

Payman was really helpful and professional and took care of my needs thanks for your help More

by OSEGUEDARAFAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2025 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for giving a shoutout to Payman and leaving Van Nuys Chrysler Dodge Jeep Ram a five-star review. See you next time!

1
...