Van Nuys Chrysler Dodge Jeep Ram - Service Center

Workers were rude and short tempered. The layout is not very intuitive, and they make you wait inside of a cage for your car to finish which felt really strange. The customer service is a The layout is not very intuitive, and they make you wait inside of a cage for your car to finish which felt really strange. The customer service is abominable. Only one employee actually was professional. Not sure how they expect to keep customers with attitudes like that. More

The job was done quicker than I expected, which was awesome. Benny was especially helpful. awesome. Benny was especially helpful. More

Thank you for your on going service, especially Hector, very quick and informative! I appreciate you guys. very quick and informative! I appreciate you guys. More

Very easy and fast only problem seems is that they dont have my Van in their system as having a extended warranty. Which the Manager and Sales man oush for me to buy for $4000 extra for full coverage. We h have my Van in their system as having a extended warranty. Which the Manager and Sales man oush for me to buy for $4000 extra for full coverage. We have to tell them everytime we come in to get service and they have to check for it. More

Greeted and registered immediately. Was surprised with an 8am appointment I had to leave my car overnight, but was supplied with uber rides to & from home courtesy of the dealer - thank Was surprised with an 8am appointment I had to leave my car overnight, but was supplied with uber rides to & from home courtesy of the dealer - thank you!! More

The crew worked well at the desk. Repairs done in reasonable time. Thank you for the quick wash of my truck, this was a nice surprise. Repairs done in reasonable time. Thank you for the quick wash of my truck, this was a nice surprise. More

Everyone was kind, conscious of my time and nice. They made sure I knew what was going on with vehicle. They made sure I knew what was going on with vehicle. More

Armen was very good at communicating and handled all my issues very quickly. I was very pleased with the service issues very quickly. I was very pleased with the service More

The representative that I dealt with paymen. He was very rude Never called me back lied to me. He was very rude Never called me back lied to me. More

They did not fix issues with my car. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. More