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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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February 05, 2022

The employees are always extremely helpful and they make it a quick and easy experience. Hector always takes care of any issues I have. More

by amendozaa5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 05, 2022

Have serviced two jeeps that I leased from you for 6 consecutive years. Service clerks are the least personable, efficient or polite of any I have used in my life. Not buying my next keep from you More

by jaysteinbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 05, 2022

I got good service here and the employees were helpful and polite. No complaints from me. More

by haleyjbrittain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name..
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 05, 2022

Not happy with the customer service at all. I’ll never go back there. They never call me back to pick up the car. I had a recall and they actually make the car even worth More

by esteiner1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 04, 2022

Mr. Arjang was very professional and helpful. He explained to me in detail what needs to been done and the cost. He serviced the car and kept me updated. I was pleased with the whole process. Thank More

by rafirafco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 04, 2022

Fast and easy service from excellent people, I’m definitely taking my car here again More

by madape1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 04, 2022

My experience started off bad because I dropped my car off and was told it would be ready that day but than I got a call and said they didn’t have the part for my car and they wanted to keep it for 3 more More

by Jg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 02, 2022

My service advisor was amazing Payman was Amazing he was the best. He Call me To give me update and I really enjoyed the service More

by AVITAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PAYMAN SERVICE
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 02, 2022

All good on service call, from arrival to pick up. Glad to get a ready call. More

by NAW1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 02, 2022

Go and ask for Payman, does his job great and professional. Tries to help you out as much as possible. This man needs a raise! More

by Dkendirian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PAYMAN
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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