Van Nuys Chrysler Dodge Jeep Ram - Service Center

Service was great and done within a day, although I wish pricing wouldn't be so high. pricing wouldn't be so high. More

The dealership experience at Russell Westbrook was the best I have ever experienced. I walked in to being greeted right away and my service advisor Vahe was very knowledgable. best I have ever experienced. I walked in to being greeted right away and my service advisor Vahe was very knowledgable. More

Unprofessional customer service. I was told I would get a call back by a service advisor the next day and 5 days later still no phone call. I had to call you guys back and when I did I was told it would c a call back by a service advisor the next day and 5 days later still no phone call. I had to call you guys back and when I did I was told it would cost 3600 to replace my front brake pads because my rotors would also need to be replaced. You guys tried upselling me a simple brake job so I went to another dealership. Every time I am getting an oil change I am met with nothing but Attitude from the service advisors sitting behind the desk. I have names of all of them if you guys want to look into the complaint more. I have a Mercedes’ Benz as well and take it for service at downtown la Mercedes’ and their customer service at the service department is 100 times better than russel Westbrook. They have professional employees who have great attitudes while helping customers. Something russel Westbrook should learn. Vahe behind the service desk was helping me last time and my car was delivered back to the drop off area after completing service. I go to vahe and he says give me 10 minutes I’ll help you. Fast forward 30 minutes later and after sending him a text message asking how long he finally helps me with a bad attitude. If my car is done and sitting at drop off I need my car then not 30 minutes later. I’ve already been there for 4 hours waiting for an oil change. More

I took my truck for its 50K miles service to Russell Westbrook and the service rendered was exceptional. The service manager was very knowledgeable and recommended all the required services for my truc Westbrook and the service rendered was exceptional. The service manager was very knowledgeable and recommended all the required services for my truck. Overall a great experience More

I had a awesome experience at Jeep Ram of Van Nuys. The guys were very Knowledgeable they took care of me and my car. The problem was fixed and working fine. I will definitely come back and refer everyone guys were very Knowledgeable they took care of me and my car. The problem was fixed and working fine. I will definitely come back and refer everyone here. More

very professional and very friendly people.My wife and I very professional and very friendly people. My wife and I are always very satisfied with the service they provide very professional and very friendly people. My wife and I are always very satisfied with the service they provide More

ARMEN was great to deal with: first time in my life I called a service department, and the person who picked up the phone got me in same day and set up everything properly. called a service department, and the person who picked up the phone got me in same day and set up everything properly. More

Starting from the appointment and to get their cars in and out it was a very pleasant environment the people was very sincere starting from the clerk to the service advisors they did a wonderful job so I’ and out it was a very pleasant environment the people was very sincere starting from the clerk to the service advisors they did a wonderful job so I’m very happy the way that they perform their duties I think you very much More

I received excellent service from Russell WestbrookChrysler Dodge Jeep Ram of Van Nuys California! Thanks WestbrookChrysler Dodge Jeep Ram of Van Nuys California! Thanks More

It’s a good services Starting from the servis advisor and technicians, I quickly solved the problem with my vehicle. technicians, I quickly solved the problem with my vehicle. More