Van Nuys Chrysler Dodge Jeep Ram - Service Center

ARMEN was great to deal with: first time in my life I called a service department, and the person who picked up the phone got me in same day and set up everything properly. called a service department, and the person who picked up the phone got me in same day and set up everything properly. More

Starting from the appointment and to get their cars in and out it was a very pleasant environment the people was very sincere starting from the clerk to the service advisors they did a wonderful job so I’ and out it was a very pleasant environment the people was very sincere starting from the clerk to the service advisors they did a wonderful job so I’m very happy the way that they perform their duties I think you very much More

I received excellent service from Russell WestbrookChrysler Dodge Jeep Ram of Van Nuys California! Thanks WestbrookChrysler Dodge Jeep Ram of Van Nuys California! Thanks More

It’s a good services Starting from the servis advisor and technicians, I quickly solved the problem with my vehicle. technicians, I quickly solved the problem with my vehicle. More

Took my Jeep in because one of my windows would not roll back up. I was told a part needed to be replaced among other things. I also had a issue with a tapping sound coming from my glove compartment. I ende back up. I was told a part needed to be replaced among other things. I also had a issue with a tapping sound coming from my glove compartment. I ended up declining the services because the estimate was insane. I asked to have my window covered up and it was done, very poorly. When I got into my car my glove compartment was sitting on the floor of my car. They took it apart and failed to put it back in place. Never going back. More

I purchased a truck less than three weeks ago I drove it to Baja and the transmission got stuck in second gear two times I took it to the dealership and they did not give me a loaner car I am very dissatisf to Baja and the transmission got stuck in second gear two times I took it to the dealership and they did not give me a loaner car I am very dissatisfied with this More

My car had a problem with its radiator and it had to be My car had a problem with its radiator and it had to be replaced and they told me that They have to ordered the part. However it ended up being 18 My car had a problem with its radiator and it had to be replaced and they told me that They have to ordered the part. However it ended up being 18 days and the cost for both the reparations and the rental were a shock to me. I called for help and Payman Arjang not only helped me with a discount but he was very friendly and understand my situation he gave me the number to contact the corporation of my car to ask for help and support but they did not help with anything. Now I’m left to pay these costs on my own even though they were the ones who had trouble finding the part, and told me there was nothing more they could do. I’d just like to say FY and at least have the decency to pay for the rest of the days I had to borrow the rental since the only reason I had to keep paying was because you were the ones at fault. The only reason I even borrowed the rental was because I was told it would only take no more than 3 to 5 days to fix. Now after my car finally came back I’m finding yet another problem and have to go back again. More

Very communicative, efficient, friendly staff that makes sure work is done on time and to a standard befitting a quality dealership sure work is done on time and to a standard befitting a quality dealership More

They took me right away, made everything super easy including getting home with an Uber and super fast straightforward service with a smile 😊 including getting home with an Uber and super fast straightforward service with a smile 😊 More

Good team effort. Lots of assists to score a winning effort. A winning team that shows up!! effort. A winning team that shows up!! More