Van Nuys Chrysler Dodge Jeep Ram - Service Center

Good and fast service. Got my car back clean and spotless and ready to keep me driving . Thank you very much may God bless all the people working there. spotless and ready to keep me driving . Thank you very much may God bless all the people working there. More

The parts I ordered for my GCL was sold to another customer. It was frustrating that I waited for 2 hours in the waiting room to get the parts installed and I was approached by the parts manager to le customer. It was frustrating that I waited for 2 hours in the waiting room to get the parts installed and I was approached by the parts manager to let me know that they sold it to another customer. Is that acceptable? Another thing, Customer service with the service department needs to improve asap! More

Always a pleasure bringing my car for service. Shuttle rides to and from, as well as a car wash, all complimentary. rides to and from, as well as a car wash, all complimentary. More

Incompetent, cheating service. Trying to over charge claiming to do work that is not needed. I would never deal with them again. claiming to do work that is not needed. I would never deal with them again. More

They were not helpful, not friendly and did not complete my headlight repair. Also, the ahuttle I signed up for was not available. my headlight repair. Also, the ahuttle I signed up for was not available. More

I was quite impressed with my visit, the staff was courteous and on point. Got me logged in immediately and they got me a ride home super quick. Again, impressed with the efficiency of the operation. courteous and on point. Got me logged in immediately and they got me a ride home super quick. Again, impressed with the efficiency of the operation. Pick up was equally smooth. More

Hector is useless but the rest of the team especially Mike is great at their job Mike is great at their job More

Needs Attitude adjustment throughout both vannuys locations. Hard to even make an appointment. Also needs to work on car rental service.. I couldn’t get a rental for 5 day diagnostic. locations. Hard to even make an appointment. Also needs to work on car rental service.. I couldn’t get a rental for 5 day diagnostic. More

The guy the helped me was very kind and helpful. The other men in the office were rude and seemed like they were inconvenienced by even a question. Which not a single person would help me with and state other men in the office were rude and seemed like they were inconvenienced by even a question. Which not a single person would help me with and stated that they weren't helping me if the person I checked in with was busy I'd have to wait until he was free. Honestly he seemed like the only guy working in the office. Terrible experience. I work in health care and just got off a 12 hour shift. I waited almost an hour because every one of the other guys who were just sitting there joking with one another would help anyone waiting. More

Rogelio is always great help when it comes to customer service!!! Highly recommend his service and takes good care of you and your car! service!!! Highly recommend his service and takes good care of you and your car! More