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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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January 07, 2022

No waiting lines in the service department, supportive and polite staff, Always an excellent service. More

by Areg Sosyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe
Jan 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

January 06, 2022

Dealership is located next to courts which is convenient. Service was quick with minimal wait. More

by chillrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

January 06, 2022

I was there for an oil change, and the Service Agent offered the 30,000 mile service for my car. Which included the oil change and other things. Bare in mind I just refinanced my car and purchased a ser More

by JOELJUAREZ39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rene Robles
Jan 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 06, 2022

The service here was terrible. They kept my car for days and then told me I was fine. The next day i tried to start my car and it wouldn’t move. I called to tell them my car was having the same issue and th More

by brownd80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vahee
Jan 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 05, 2022

Dealership from xxxx. Chauncey, I wouldn't recommend not dealership in any of my friends More

by Virgiltate
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 05, 2022

Professional service. and completed within a reasonable time. Its a bit pricey however. Michael Gesas More

by Michael Gesas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

January 05, 2022

One of the worst dealerships to get serviced. Took my 2500 Ram for a recall and replace a side mirror that needed to be replaced when it was bought. Not only did i have to wait half an hour for them to b More

by kathylopez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pamen
Jan 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Kathy, We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

January 05, 2022

Russell Westbrook had me scheduled for two recalls, and I walked out with three recalls taken care of at a timely manner. The staff was very attentive. More

by MR.RAYMONDESPINOZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
Feb 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

January 05, 2022

Always a pleasure when being assisted by Vaje! He is the perfect example of great customer service! He's assisted me on multiple occasions and he always bring the same welcoming energy! More

by Keasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vaje
Jan 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

January 05, 2022

Fast check in and quick checkout. Oil change package is a good deal for the price More

by ray.hunting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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