Van Nuys Chrysler Dodge Jeep Ram - Service Center

Always have a successful experience at Russell Westbrook Jeep of Van Nuys. I work with the Service Director Hector and he is always taking the best care of me! Jeep of Van Nuys. I work with the Service Director Hector and he is always taking the best care of me! More

I was very happy with the service advisor, he knew what was my need and was on time. was my need and was on time. More

I went there for an oil change and was out within the timeframe they told me. Great customer service. Definitely going back for my next service. timeframe they told me. Great customer service. Definitely going back for my next service. More

Excellent service, no waiting time and professional staff. Rest assured that your vehicle is in good safe hands. staff. Rest assured that your vehicle is in good safe hands. More

Did recommend work on the vehicle that they didn’t make clear was only recommended. The service manager took those charges off the bill. clear was only recommended. The service manager took those charges off the bill. More

Staff was friendly and responsive to provide updates about the status of my vehicle. I appreciate that they arranged rides for me to and from their location. about the status of my vehicle. I appreciate that they arranged rides for me to and from their location. More

They are amazing and you feel like you are dealing with family ! I’m very glad I chose to go with them for service as opposed to other dealerships . family ! I’m very glad I chose to go with them for service as opposed to other dealerships . More

All good, no problems, arrived at 7am for 2 recalls. I was offered a ride home if needed. My car completed by 12.30pm. Timely call from the service department to pick up. No pressure for additional servic was offered a ride home if needed. My car completed by 12.30pm. Timely call from the service department to pick up. No pressure for additional service. More

Solid service from Junior. Good communication and delivery of updates. My only complaint was they said they’d vacuum and wash the car complimentary and when I picked it up that wasn’t done and the se delivery of updates. My only complaint was they said they’d vacuum and wash the car complimentary and when I picked it up that wasn’t done and the seat cover and paper foot mat were sloppily placed. Normally this isn’t a big issue thing - but in the service industry attention to promises matters. Overall satisfied, room for improvement. Thanks guys! More

The shop foreman was very helpful and knowledgeable. He got me everything I needed for my truck. Thank you got me everything I needed for my truck. Thank you More