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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,675 Reviews

2,675 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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December 21, 2021

I had a great experience at your dealership with Payman Arjang helping me with my car service More

by payam662003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman Arjang
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 20, 2021

Took car in for coolant leak. Picked up car after water pump replacement. Car still was leaking. Took car back and they replaced thermostat. I asked service writer did they top off coolant? He said yes. Bu More

by Crush301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Dec 21, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience with the pump replacement. We'd like to look further into your visit with us and see how we can make things right. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 20, 2021

The team at Russel Westbrook’s extremely professional and On the pick up, drop off, the service, I would recommend, this is the only place I trust to go. More

by Sev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

December 19, 2021

Eddie is our go to contact person because of his caring expertise about us and our vehicle. We can always trust and rely on Eddie to explain to us what’s going on with our vehicle and he truly cares about More

by susanagarcia163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 19, 2021

Quick and attentive service. Very organized. Very well appointed service center. Always pleased after visits. More

by dawnrobinsonarts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio@Russell Westbrook , Alex Klaumenzer
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 18, 2021

Hector Jr was awesome about getting me full service oil change with wash in record time. More

by CJB_Malibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jr
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 18, 2021

Business was handled with good customer service and it was completed efficiently & with a smile! More

by keciaanpratt39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 18, 2021

EXCELLENT SERVICE! Kind and caring staff that really make sure you feel at home. Fantastic! More

by DAVD.ALEX08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 18, 2021

I dropped my grand Wagoneer off for the recall to get serviced. After picking it up it still has the same issues it was recalled for and on top of that I had gotten it wrapped in a meticalic matt Grey th More

by VSOOD196
Recommend Dealer
No
Employees Worked With
Hector "Jr"
Dec 23, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 18, 2021

Payman is always so helpful and courteous. In and out of there was easy and they kept me informed through the time it was there. I’ll be back. More

by DEANABELTRAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman was my service advisor
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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