Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,675 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Took car in for coolant leak. Picked up car after water pump replacement. Car still was leaking. Took car back and they replaced thermostat. I asked service writer did they top off coolant? He said yes. Bu pump replacement. Car still was leaking. Took car back and they replaced thermostat. I asked service writer did they top off coolant? He said yes. But they did not. Light came on I had to add 1 1/2 gallons on the road. Also service writer said they did safety check and they marked the bill. Tire pressures were 24 lbs front and 25 lbs rear when door says 36PSI. More
The team at Russel Westbrookâs extremely professional and On the pick up, drop off, the service, I would recommend, this is the only place I trust to go. On the pick up, drop off, the service, I would recommend, this is the only place I trust to go. More
Eddie is our go to contact person because of his caring expertise about us and our vehicle. We can always trust and rely on Eddie to explain to us whatâs going on with our vehicle and he truly cares about expertise about us and our vehicle. We can always trust and rely on Eddie to explain to us whatâs going on with our vehicle and he truly cares about always helping us out. We really appreciate Eddie for this every time!! :) More
Quick and attentive service. Very organized. Very well appointed service center. Always pleased after visits. appointed service center. Always pleased after visits. More
Business was handled with good customer service and it was completed efficiently & with a smile! was completed efficiently & with a smile! More
EXCELLENT SERVICE! Kind and caring staff that really make sure you feel at home. Fantastic! sure you feel at home. Fantastic! More
I dropped my grand Wagoneer off for the recall to get serviced. After picking it up it still has the same issues it was recalled for and on top of that I had gotten it wrapped in a meticalic matt Grey th serviced. After picking it up it still has the same issues it was recalled for and on top of that I had gotten it wrapped in a meticalic matt Grey the weekend before dropping it off. The dealership actually scuffed my door panel. I am waiting for a response from the service manager to see how this is going to be resolved. I'm not too happy about having to go drop my car off to fix the same issue and be without my car again. More
Payman is always so helpful and courteous. In and out of there was easy and they kept me informed through the time it was there. Iâll be back. there was easy and they kept me informed through the time it was there. Iâll be back. More