Van Nuys Chrysler Dodge Jeep Ram - Service Center

I love my Overland and it's apparent that my service Mgr does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊 does too. He always provides me with excellent service that keeps me returning to the Van Nuys location. Thanks Hector 😊 More

Not a good experience, part was ordered wrong multiple times, had to physically show up to receive any updates, since no one answers calls nor replies back . Never going back nor recommend. times, had to physically show up to receive any updates, since no one answers calls nor replies back . Never going back nor recommend. More

My experience was horrible. They are dishonest and ignore their customers’ requests and suggestions. My car has to go back in to another shop now to finish the repairs. their customers’ requests and suggestions. My car has to go back in to another shop now to finish the repairs. More

Quick and helpful. Everyone was friendly and greeted me when I arrived. Thorough and efficient. when I arrived. Thorough and efficient. More

They always do a good job. I'm grateful for their professionalism. I will continue to go their for all my services. professionalism. I will continue to go their for all my services. More

My Jeep 2020 has the same problem as 4 month before. Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I di Besides that, this service make another error on my vehicle and they convince me going back and force in a second day stated my car is ready and I did miss my job because of this mess they were created, No happy with their service at all! More

Wasn’t very attentive to me as a customer also didn’t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs t offer a ride home or asked if I needed to be picked up when service was done. Had to ask for my sheet of paper explaining potential work that needs to be done on my heel as well. Normally they provide that to me without having to ask. Didn’t vacuum or wash the car either after oil change. More

Great customer service. The turn around time was amazing as well as the communication. Great job!!! All around!!! as well as the communication. Great job!!! All around!!! More

The minute you walk in you are swarmed by people asking how they can help you. Everyone is professional and has a caring attitude. how they can help you. Everyone is professional and has a caring attitude. More

Awful cs. . Happiness is when I don’t take the car in for service …a service …a More