Van Nuys Chrysler Dodge Jeep Ram - Service Center

Fast and convenient service. Payman was very helpful in addressing the issue with my Jeep. He was able to get it serviced in a timely manner. addressing the issue with my Jeep. He was able to get it serviced in a timely manner. More

Eddie is always a great contact and always extremely helpful and honest!! He’s always friendly. Mike was also very welcoming and assisted me right away and also very kind and friendly! Greatly a helpful and honest!! He’s always friendly. Mike was also very welcoming and assisted me right away and also very kind and friendly! Greatly appreciated to both :) More

Great customer service, honored the price I paid for my last oil change and didn’t give me a hard time, just wish my brakes didn’t keep squeaking last oil change and didn’t give me a hard time, just wish my brakes didn’t keep squeaking More

Communication and care of my vehicle was second to none. Vahe kept me notified of the progress every step of the way. The end result was a job done to my satisfaction. Vahe kept me notified of the progress every step of the way. The end result was a job done to my satisfaction. More

Was assisted so quickly. Kept me up to date as to when a loaner car was available. Very Friendly got updated on my car status. And got my car sooner then expected loaner car was available. Very Friendly got updated on my car status. And got my car sooner then expected More

They had car since Saturday morning did not get car back till Thursday with missing parts in the engine bay. Now I have to return to dealer so they can fix there fu$k ups . 5 days they had the car and can’t till Thursday with missing parts in the engine bay. Now I have to return to dealer so they can fix there fu$k ups . 5 days they had the car and can’t go over what they took off to put back on…. What else is missing??? More

Great service I guess they can be more friendly they person outside the one who approached the cars was very friendly but the ones inside not as much .maybe they had a long day person outside the one who approached the cars was very friendly but the ones inside not as much .maybe they had a long day More

It took them more then 2 weeks to fix my car and when I pick it up it was all dirty . They never call you for an update and is almost imposible to reach them by phone . pick it up it was all dirty . They never call you for an update and is almost imposible to reach them by phone . More

Excellent customer service Payman, the service adviser, Excellent customer service Payman, the service adviser, is a great employee of your organization, he is very courteous and took care of all our serv Excellent customer service Payman, the service adviser, is a great employee of your organization, he is very courteous and took care of all our service needs. More

My service advisor was dumb as dirt. He kept telling me My service advisor was dumb as dirt. He kept telling me it was the radiator that was the problem and then I said “the radiator doesn’t affect the ai My service advisor was dumb as dirt. He kept telling me it was the radiator that was the problem and then I said “the radiator doesn’t affect the air conditioning” and then after the third loop of that he said “oh wait. I meant it’s the condenser.” “Sorry about that”. So how much weed he was smoking? I don’t know. But communication was not his forte. Additionally, It took two visits to fix an air conditioning problem. $1700 later hopefully it’s fixed. I may seriously never come back here because of this last service visit. Did I mention that I’ve been waiting 2 years for the jeep leather dash recall replacement? We’ll now I did. That isn’t the dealers fault but it does speak to the quality of the keep grand Cherokee in general. A six year old keep grand Cherokee has had a recall of the dash leather. A complete fix of the engine cooling system. And a complete fix of the internal air conditioning system. Only 75000 miles. More