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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,701 Reviews

2,701 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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September 11, 2021

Very good service as usual. A really good staff and crew. A A A A A A A A A A A A A A + More

by pepwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 11, 2021

Horrible service !! Over priced & they scammed me for a battery I never needed charged me for diagnostic they never ran !! They did nothing to help me I had to remove my car I was so upset , replaced a ba More

by Daniellealv3458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I would have to go back to check names , Juan Del Rio, Raed Malaeb, Mickel Sophoclis, Alex Klaumenzer, David Flores
Sep 16, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable, and apologize for any inconvenience. We would like to speak with you in regards to your visit. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

September 11, 2021

I had an excellent experience with this dealership. A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ A+ More

by derekanelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shayan Ghelichkani
Sep 22, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

September 11, 2021

Payman was very helpful and kind. A very approachable person who conveyed intelligence, patience, and a sense of understanding in everything I needed help with. More

by CAIOPEDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman 5 Stars
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 11, 2021

Good service walked in and they took care of me. Service advisor took time to answer and explain about my questions I would go back again More

by Emir Uckardes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

September 10, 2021

Vahan was very helpful and courteous. Service was completed on schedule. My vehicle was returned in same clean condition as I left it. All promised work was competed. More

by thisoneigot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

thisoneigot responded

Thank you for your service

September 09, 2021

Very professional! Took the time to tell me what I needed and why. Fair pricing. What I thought would take 4 days they got it all done in 2 More

by scott-tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

September 09, 2021

Great service and quick repair of my emissions recall on my dodge grand caravan. They even got me an Uber ride back and forth to the dealership More

by kristymartin8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

September 09, 2021

Armen babudzhyan was very nice, polite, and did not pressure me into purchasing anything like other salesman. He gave me a print out of recommendations for my future visits. I hope to run into him next More

by Maddeb_2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARMEN BABUDZHYAN
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

September 08, 2021

Had my car put in service for routine maintenance. Exceptional customer service received from Payman from the service center. Professional from beginning to end of service, helpful with all the concer More

by JmBuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
Oct 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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