Van Nuys Chrysler Dodge Jeep Ram - Service Center

Good Quick Service Pleased with the service! Very fast. The whole team made sure I was taken care of I haven’t been to any dealer ask me if I needed anything offer water or even check up on us 10 out of 10 The whole team made sure I was taken care of I haven’t been to any dealer ask me if I needed anything offer water or even check up on us 10 out of 10! More

The person who has help me the most is Gustavo in finance, great guy very helpful, knowledgable, always there when I need help, excellent guy. finance, great guy very helpful, knowledgable, always there when I need help, excellent guy. More

Made an appointment for Thursday morning to drop of car . Called Friday no response , Saturday no response . Finally Monday I called and was told what the diagnosis was . The car would be ready Wednesday U Called Friday no response , Saturday no response . Finally Monday I called and was told what the diagnosis was . The car would be ready Wednesday Unacceptable customer service Will not even back More

Easily to set up an appointment. Quick service and outstanding customer service. Armen is my service advisor, solid communication and awesome customer service. Thank you. outstanding customer service. Armen is my service advisor, solid communication and awesome customer service. Thank you. More

Good and clear about time frame easy to do and my truck was finished way ahead of time so that was great. Thank you very much ! was finished way ahead of time so that was great. Thank you very much ! More

I was greeted at the entrance and was introduced to Payman who helped me out and was very knowledgeable on my jeep he answered all the random questions and I had a great experience Payman who helped me out and was very knowledgeable on my jeep he answered all the random questions and I had a great experience More

I’ve gotten my second car from this dealership and I would say they have by far the best customer service out there in the market would say they have by far the best customer service out there in the market More

Great customer service, clean and prompt. They Great customer service, clean and prompt. They communicated throughly and efficiently while my car was there. Provided updates as they came in and w Great customer service, clean and prompt. They communicated throughly and efficiently while my car was there. Provided updates as they came in and were willing to work with me on cost. More

I am very pleased with the service department and Payman’s diligence and care with my 2018 Jeep Wrangler. I look forward to working with him again. Payman’s diligence and care with my 2018 Jeep Wrangler. I look forward to working with him again. More

Good work on the recall part installation. Misdiagnosis for “dead battery.” Was just bad terminals, not bad battery. I was urged to replace the battery for $450 (!) so proper diagnosis could take place eve for “dead battery.” Was just bad terminals, not bad battery. I was urged to replace the battery for $450 (!) so proper diagnosis could take place even though I told them it was a brand new battery. Diagnosis that PCM replacement would solve airbag light also not correct. I hunted one down, had it installed and same problem. Feels like a waste of $200 for that “diagnosis.” More