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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.0
2,662 Reviews

2,662 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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July 06, 2021

Great service and kind workers! Everything went smooth and I appreciated the complementary rides. This review requires a twenty-five word minimum so here we are. More

by jww4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armin
Aug 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 06, 2021

Requested tore pressure check and as soon as i got out the tire pressure light came on… no inspection done as far as i can tell More

by blancaleones01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

No one there is friendly, no one greets the customer and they look like the don’t want to be there. Worst place to her service done More

by Mp2303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2021

It seems that the representative doesn’t take your complaint seriously and than charge you $220.00 for nothing but to say you need a new radio and later the system came back Uconnect More

by Bishopfjh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 07, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience during your visit with us. We would like to learn more about your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

July 04, 2021

Armen was very helpful. The service was completed quickly! Thanks More

by SpyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen
Aug 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 03, 2021

Our rep Vahe was great. The service was very expensive but hopefully it will all be good for a while More

by aspeta
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the review We're thrilled to hear you had a great experience with our team. Please let us know if there is anything we can do that would help turn your 4-Star visit to a 5-Star experience Thanks again and have a wonderful day!

July 02, 2021

Payman was really great at providing me the service for my vehicle that I requested, for my first time dealing with this dealership I am very a fully 100 percent satisfied More

by Ozzie174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Payman
Aug 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 01, 2021

The customer service was great. It's always a pleasure More

by Arellanol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 01, 2021

The dealership is good the only issue that I have is with the sales person Alan. I bought my Jeep from him and he had attitude that day. When I came back of an issue on the Jeep he had an attitude that day t More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Aug 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Thank you for your feedback, and we apologize if you had any issue with our team. We'll take your information back to them to ensure we're truly providing an exceptional experience each and every day. Thanks again for your business and the review.

July 01, 2021

Really bad service department. Worse I have even been and had experience More

by Hehapr88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None on the list
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