Van Nuys Chrysler Dodge Jeep Ram - Service Center

Is there a rating less than that. let me know. I have taken my car for service 4 times for soft top issue, every time, I waited for 2 weeks without a car. they ordered parts, but ne let me know. I have taken my car for service 4 times for soft top issue, every time, I waited for 2 weeks without a car. they ordered parts, but never installed it. Now, I have a jeep that, top will not close for 6 months. in rain, and other bad, weather conditions. The service advisor, (Hector) refuses to do anything. Now, sales dept calling me to sell me another Jeep after the end of lease. What would you do,?Is there a rating less than that. let me know. I have taken my car for service 4 times for soft top issue, every time, I waited for 2 weeks without a car. they ordered parts, but never installed it. Now, I have a jeep that, top will not close for 6 months. in rain, and other bad, weather conditions. The service advisor, (Hector) refuses to do anything. Now, sales dept calling me to sell me another Jeep after the end of lease. What would you do,? More

I Came in for an oil change and recalls. The work was done on time. The work was done on time. More

Benny is the best i love the guy please let him know nick thinks he is the best nick thinks he is the best More

Friendly efficient service Thoroughly explained all the details of my car’s needs. Follow-up was excellent details of my car’s needs. Follow-up was excellent More

Lack of respect for customers Zero communication You get treated like crap Week and a half to do a 2 hr job get treated like crap Week and a half to do a 2 hr job More

Hector was great. always willing to help. Very knowledgeable. Very, very very very good communication. always willing to help. Very knowledgeable. Very, very very very good communication. More

Very fast with the Service,respectful,& kept me updated at all times. Done when said said they would at all times. Done when said said they would More

Very satisfied with the dealership and the service…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. My service advisor Roger was great…. Very communicative in terms of the work that had to be done and when the car would be completed…. More

great service and attention, i was happy with my experience. don’t have any notes experience. don’t have any notes More

Easy to park, and check in with service team member. Payman was super helpful and professional Payman was super helpful and professional More