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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,674 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,674 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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January 30, 2021
Roger is absolutely top of the team! He kept me in the loop the entire time and treated me as a top client. When I picked up my vehicle he throughly went over what was done for the repair as well as what loop the entire time and treated me as a top client. When I picked up my vehicle he throughly went over what was done for the repair as well as what the next steps are. More
by DF
Verified CustomerEmployees Worked With
Roger service department
January 30, 2021
I waited 5hrs 30 min he said it’s gonna take 3 or 4 hrs Thera was a no coffe in wating area all over experience wasn’t good Thera was a no coffe in wating area all over experience wasn’t good More
by Singh
Employees Worked With
January 27, 2021
After comparing prices with different dealerships for pricing in service I wouldn’t recommend it. It’s overpriced and the time was too long for service pricing in service I wouldn’t recommend it. It’s overpriced and the time was too long for service More
by joseruiz1818
Employees Worked With
January 27, 2021
This was my First schedule service. The service was prompt and I was offered an Uber ride home while I waited which was much appreciated! prompt and I was offered an Uber ride home while I waited which was much appreciated! More
by QCDAWKINS
Employees Worked With
January 27, 2021
The dealership is awesome! Special mention to Payman who happens to be a service consultant. Very efficient guy and was on top of the client’s needs. happens to be a service consultant. Very efficient guy and was on top of the client’s needs. More
by bethguillen
Employees Worked With
Payman of service dept.
January 26, 2021
The process is pretty good besides your overpriced labor. The representative was amazing but I am Not satisfied with dealer prices. Once again the rep was good but I feel Scammed by the dealer prices The representative was amazing but I am Not satisfied with dealer prices. Once again the rep was good but I feel Scammed by the dealer prices More
by DarnellMartin1989
Employees Worked With
January 26, 2021
Had a great experience, had an unexpected tow and was met by a friendly staff following CoVid guidelines. They hired me an a uber to get to work and called me promptly when my vehicle was repaired. To my sur by a friendly staff following CoVid guidelines. They hired me an a uber to get to work and called me promptly when my vehicle was repaired. To my surprise they had given my Jeep a bath and explained in detail what they did to fix my issue. I was very impressed! More
by Fineartlori
Employees Worked With
January 25, 2021
Was a bit slower than I had hoped but overall quality service. Took about 2hrs for an oil change. I was the first appointment of the day. service. Took about 2hrs for an oil change. I was the first appointment of the day. More
by t_demorest
Employees Worked With
January 23, 2021
On my visit at Russell Westbrook dealer, I received excellent service and they finished the service before the promised time. The service agent who helped me was very professional and advised me about excellent service and they finished the service before the promised time. The service agent who helped me was very professional and advised me about other work needs to be done on my vehicle. Thank you. More
by Gelilatekeda
