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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,668 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,668 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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Verified Customer
December 31, 2020
Spent $700+ on the first service of my truck and 2 1/2 weeks later the service fuel filter light comes on. I was told 2-3 hours and when I came back 6 hours later my truck still wasn't done. weeks later the service fuel filter light comes on. I was told 2-3 hours and when I came back 6 hours later my truck still wasn't done. More
by C-Lo
Employees Worked With
December 31, 2020
The service was done at the time requested and included the washing of my car. Payman is an excellent advisor and I look forward to my next service in April. the washing of my car. Payman is an excellent advisor and I look forward to my next service in April. More
by toimgerr
Employees Worked With
Payman
December 30, 2020
Trash. Just complete trash. I brought my truck in to Trash. Just complete trash. I brought my truck in to have some parts added. The “master tech” said the parts weren’t compatible and were for an olde Trash. Just complete trash. I brought my truck in to have some parts added. The “master tech” said the parts weren’t compatible and were for an older truck. They didn’t even try to install them or research the parts. On top of that they quoted my 2.5 hours for something that took me 45 mins to do. Total waste of time. I ended up doing the work myself after they told me it wasn’t possible and saved myself $550. They should listen to their customers sometimes. More
by MATTYRICHMUSIC
December 29, 2020
Is one of the best place to purchase a truck i was looking this ram 5500 for more the 6 months and I found my truck at Russell Westbrook looking this ram 5500 for more the 6 months and I found my truck at Russell Westbrook More
by othontrinidad
Employees Worked With
Other Employees :
Mario Garcia, Michelle Kandilian, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani, JOhnny Briseno, Jason Farhat, David Flores
December 28, 2020
Service techician was excellent with me. Took time to test drive my jeep with me and paid detail attention to my concerns and the issue i was talking about. He test drove my jeep for a long distance to h test drive my jeep with me and paid detail attention to my concerns and the issue i was talking about. He test drove my jeep for a long distance to help figure out what the problem was and did not complain about the amount of time it took More
by Kenricktorres1
Employees Worked With
December 26, 2020
Easy in and out. Pricing isn’t too competitive, but ok for the valley. Online appts make it easier to schedule. Overall, pleased with the service. for the valley. Online appts make it easier to schedule. Overall, pleased with the service. More
by Shawnmorgananderson
Employees Worked With
December 25, 2020
Great dealership. Very patient and friend ly staff. They helped when we didn't have time to make an appointment. Will be back next week. helped when we didn't have time to make an appointment. Will be back next week. More
by shane6lawson
Employees Worked With
December 21, 2020
Just had my Charger serviced and I always leave with a smile ! Roger is my guy always doing the most to make sure I’m satisfied!! Thanks Russell Westbrook CDJR smile ! Roger is my guy always doing the most to make sure I’m satisfied!! Thanks Russell Westbrook CDJR More
by ericlopes
