Van Nuys Chrysler Dodge Jeep Ram - Service Center

I called to make a reservation for a recall notice. Dropped off the car for the repair oil change and tire rotation. Left the car for 1.5 days. Upon pick up found out the recall notice part was not in Dropped off the car for the repair oil change and tire rotation. Left the car for 1.5 days. Upon pick up found out the recall notice part was not in stock and the repair was not made. No call nothing was made to advise me of this. Now have to take the car back again when the part becomes available. Was specifically told the part was in stock to do repair More

The dealership was great. It was my first time using them as I just moved from Chicago to LA. All in all a nice group of employees. them as I just moved from Chicago to LA. All in all a nice group of employees. More

Benny is always on top of things. Always a great help!!! Go see Benny in the service department. Always helpful with what I need for my Hellcat Go see Benny in the service department. Always helpful with what I need for my Hellcat More

Very professional and friendly. Everyone seemed to be very knowledgeable .I thank them for their help and I would refer friends and family if I had too. very knowledgeable .I thank them for their help and I would refer friends and family if I had too. More

Service was great,and Rogelio my service advisor was Really good,defenetly will bring my truck back,also the convenience days and time really he Really good,defenetly will bring my truck back,also the convenience days and time really he More

Jimmy Molina, is always so helpful and cares so much about the customer! Really appreciate the fact that he keeps me updated on my car and what’s going on with it. He’s the best! about the customer! Really appreciate the fact that he keeps me updated on my car and what’s going on with it. He’s the best! More

Eddie good service amazing person love to go see him he always takes care of us and will go back only because of him thank you always takes care of us and will go back only because of him thank you More

Great service! Nothing to complain about, they even helped me when I was running late due to a situation put of my control. The car was delivered as expected! helped me when I was running late due to a situation put of my control. The car was delivered as expected! More

Advisor was completely unaware of the status of the vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service More

Payman provided excellent service. More than anything, I appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. More