Van Nuys Chrysler Dodge Jeep Ram - Service Center

Eddie good service amazing person love to go see him he always takes care of us and will go back only because of him thank you always takes care of us and will go back only because of him thank you More

Great service! Nothing to complain about, they even helped me when I was running late due to a situation put of my control. The car was delivered as expected! helped me when I was running late due to a situation put of my control. The car was delivered as expected! More

Advisor was completely unaware of the status of the vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service vehicle, Advisor was giving unclear /and wrong ETA of completion. Overall I feel like they forgot how to giving customer service More

Payman provided excellent service. More than anything, I appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. appreciated his patience, care and attention to detail. It makes a difference when you’re concerns are acknowledged. Thank you, Payman. More

As a consumer of goods and services of the automotive industry of the USA I have to say that I am highly disappointed in the way the system fails its customers overall. However, there are individuals who industry of the USA I have to say that I am highly disappointed in the way the system fails its customers overall. However, there are individuals who do their best within the confines of mediocrity to be honest and forthright and Jimmy, a service advisor at Russell Westbrook, is one of those persons. I hope his honesty and effort inspire others to do their personal best even when things are going wrong around them. More

Payman is to The Service Department, what Michael Jordan is to Basketball! He is both excellent at his customer interaction and equally as adept with his knowledge. is to Basketball! He is both excellent at his customer interaction and equally as adept with his knowledge. More

Horrible experience both times I have gone in. Neither time was the car washed like they said it would be. Which would be fine but do not tell me you will do that service. Last time they just sprayed tir time was the car washed like they said it would be. Which would be fine but do not tell me you will do that service. Last time they just sprayed tire shine on the tires and walked away. Literally still dripping down like gobs of icing when it was returned. I have pictures to document it all. Also they did not rotate the tires like they were supposed to. If you start cutting corners like this it makes me wonder how many things you guys don’t do properly. Avoid this shop if at all possible. More

Very good customer service. I received texts through out the service letting me know what’s going on with my vehicle. I was very satisfied with the service. the service letting me know what’s going on with my vehicle. I was very satisfied with the service. More

Everything was fine. I’m still waiting for the inside door plastic panels to be fixed. But other than that, everything went well. Thank you. door plastic panels to be fixed. But other than that, everything went well. Thank you. More