Van Nuys Chrysler Dodge Jeep Ram - Service Center

Need to get better advisors , poor in communication and very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership very rude, tech very helpful had to go my way to speak to them I appreciate there help , but never going back to this dealership More

Service was thorough but took a little too long, 2 weeks for a for diagnostic. It is difficult to get in contact with someone there. for a for diagnostic. It is difficult to get in contact with someone there. More

Great Service I had my car in the shop for a week for an on going engine issue. While this was frustrating, Hector took good care of me by getting me a loaner and k I had my car in the shop for a week for an on going engine issue. While this was frustrating, Hector took good care of me by getting me a loaner and kept me informed of my repairs. In the end, my engine issue was fixed and I had a nice loaner car in the mean time. Thanks for the great service. Ralph E. Matamoros More

I was welcomed with a good sales guy who helped me out with my car service and they were very friendly thank everyone who made the visit so easy. with my car service and they were very friendly thank everyone who made the visit so easy. More

update GPS software dealer service person that helped me was very helpful and ended up letting me have the service at no charge. GPS unit now functioning fine Fabian was dealer service person that helped me was very helpful and ended up letting me have the service at no charge. GPS unit now functioning fine Fabian was most kind to help me out More

Work was fast and efficient. Fabian was quick with responses when I asked questions. Overall I’m pleased with my experience with them doing a great job. responses when I asked questions. Overall I’m pleased with my experience with them doing a great job. More

I have never left this dealership Service Center without feeling like I was a VVIP. The staff at the service center is BEYOND phenomenal and always go above & beyond to accommodate all my automotive needs. feeling like I was a VVIP. The staff at the service center is BEYOND phenomenal and always go above & beyond to accommodate all my automotive needs. Fabian -- you rule!!! More

This service department was given a very good service the people are friendly, helpful, call on time when my vehicle it done, service area clean I will recommend to others people this dealership to bring the people are friendly, helpful, call on time when my vehicle it done, service area clean I will recommend to others people this dealership to bring their vehicles for service. More

Beyond just great service, I was late and he still appeased me without making me feel like an inconvenience. My car was fixed the same day which was amazing. Overall attitude was great. The guy who he appeased me without making me feel like an inconvenience. My car was fixed the same day which was amazing. Overall attitude was great. The guy who helped me did really good job. More

We need improvements, my wife waited long time to get her car back. It had no on the costumers waiting, and the clerks were not giving to her any attention it all. She had to raise her voice a bit to get so car back. It had no on the costumers waiting, and the clerks were not giving to her any attention it all. She had to raise her voice a bit to get someone to help her. More