Van Nuys Chrysler Dodge Jeep Ram - Service Center

Great work Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell Loved my service visit. Did not have any issues.Hector Herrera was awesome .i will continue to come back and get service and car purchase from Russell More

Easiest recall repair ever. It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so b It’s always easy to coordinate an appointment and services have always been excellent for the five years I’ve worked with them. Sometimes they’re so busy working they can’t get to the phone right away, haha... More

Great service Brought my Jeep here for diagnostic of the suspected problem. The problem was confirmed and repairs were done under warranty. It took a bit longer tha Brought my Jeep here for diagnostic of the suspected problem. The problem was confirmed and repairs were done under warranty. It took a bit longer than I expected, but the rental Jeep was provided for the entire time at no cost. Overall, I was very pleased with the experience and my service advisor Benny Marikta was very helpful. They even washed and vacuumed my car in the end. The only negative was the pick up ordeal when the boneheads in the lot could not first find my car, and then the keys, for half an hour. More

Comprehensive tune-up Russell Westbrook Chrysler treats you as if you're their most important customer. If someone doesn't have an answer to a question you may pose, they w Russell Westbrook Chrysler treats you as if you're their most important customer. If someone doesn't have an answer to a question you may pose, they will get the answer(s). More

New dealership home Highly recommend this dealership. They let me know as soon as they looked my Jeep up that I had a recall and they were able to setup the fix while I g Highly recommend this dealership. They let me know as soon as they looked my Jeep up that I had a recall and they were able to setup the fix while I got my oil changed. Plus, they have a basketball hoop to shoot around while you wait. More

Great job! Benny's was wonderful, efficient, helpful and kind even though he was very busy. I appreciate all his help through this process. Thank you, Benny! Benny's was wonderful, efficient, helpful and kind even though he was very busy. I appreciate all his help through this process. Thank you, Benny! More

Services not performed. I came in for an oil change, multi-point inspection, and a tire pressure check (because my tires were low on air). When I picked up my car and got my I came in for an oil change, multi-point inspection, and a tire pressure check (because my tires were low on air). When I picked up my car and got my paperwork the multi-point inspection and the tire pressure check we’re both listed as having been completed. But when I got in the car my tires were still at their same, low PSI and the TPMS warning light was still on. Also, my daytime running light was still out, and the warning light was still on for it, leading me to believe the multi-point inspection hadn’t been completed, otherwise the light being out would have been noted. Both the multi-point inspection and tire pressure were not taken care of, but were marked as having been completed. This is unfortunately my third poor experience at this dealer, so I’ll be finding a new mechanic to do my car servicing from now on. More

Friendly Service from Oscar Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's prob Oscar the service advisor was very friendly and helpful. He set me up with a rental car right away because he estimated the diagnosis of my car's problem would take more than a day. I got my car back the next day, and the problem is mostly fixed. More

Thank you Vahe!! Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time Vahe is one of the best service providers I've had to date at any dealership. Although it was a very busy day for service, he took the necessary time to explain everything to me to ensure I felt comfortable with the decision I was making for work to be done. He also communicated with me throughout the day, to keep me updated on the service and time that my vehicle was ready. Westbrook Jeep is lucky to have Vahe on the team! More

Russell Westbrook Van Nuys Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. Used the quick oil change and inspection option and was in and out with no appointment. Alex was fun to work with. I shot some hoops while I waited. More