Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,669 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
2,669 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
Sort by
November 21, 2019
Great service Service rep Benny was very attentive and addressed all the concerns in professional manner. The recall was done the right way, and complimentary car w Service rep Benny was very attentive and addressed all the concerns in professional manner. The recall was done the right way, and complimentary car wash was a good bonus. More
by slava
Verified CustomerEmployees Worked With
Benny
November 21, 2019
Best service department Benny is the best. He is fast and super friendly. I have gone to other service departments before and have not received the same level of service I ge Benny is the best. He is fast and super friendly. I have gone to other service departments before and have not received the same level of service I get here. More
by seaniu
Employees Worked With
Benny
November 20, 2019
Amazing I literally just showed up last second. Allen got me right and no questions asked. Did the quick service fill the windshield wiper fluid got me out in I literally just showed up last second. Allen got me right and no questions asked. Did the quick service fill the windshield wiper fluid got me out in two hours. He was very professional and understood I needed to get in and out as fast as possible because of my work schedule thank you so much. More
by 2469da
Employees Worked With
November 20, 2019
Over-priced I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should I obviously knew going to the dealer was going to be expensive but $1333 for brake pads and rear rotor? That was ridiculous. However, again, I should have walked away at the price. BUT what was super displeasing is that I said yes to a car wash. I dropped the car 7:30. Pick it up around 4:30 and its not clean. The guy who dropped the car was like "oh sorry we were just slammed today. I could put it now in the back but its going to be 40 minutes". That really upset me after giving them my business and they were the ones to offer the car wash courtesy. More
by nsobti7
Employees Worked With
Benny
November 19, 2019
Smooth The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to The crew got me in and out without any problems or delays even though it was very busy. Thanks for the device. I’ll recommend my other Jeep friends to come here. More
by CARLOSCHOPKINS
Employees Worked With
I don’t remember the names
November 19, 2019
Worst service department I ever been to!.. Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to m Service department employees were very rude on the phones not paying attention over all terrible service department I’ve ever been to. Don’t have to many options around me so that’s where I need to take my vehicle. It was so bad that I don’t want to purchase another ram/Dodge vehicle ever. I’ve had 3 Ram vehicles and my newest one is a 2019 and I love it but the services departments are terrible. The only helpful person working there was Oscar but have to mention it again worse service department Ever! More
by Kzetino
Employees Worked With
Oscar Sanchez
November 19, 2019
Great service I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, ef I received excellent service on my jeep. My service advisor Alex understands how compassionate I am about my vehicle. The service was professional, efficient, and priced fair. Thank you More
by anita4spa
Employees Worked With
Alex
November 19, 2019
Service Need to be in your system to notify me for oil changes. I’m not sure why I missed being on this simple request cause everything else is great Need to be in your system to notify me for oil changes. I’m not sure why I missed being on this simple request cause everything else is great More
by sharonkihara
Employees Worked With
Oscar Sanchez
November 19, 2019
Great service I’m very satisfied as a customer. Didn’t deal with any headaches and everything promised was completed and dealt with. Picked up the car in better sha I’m very satisfied as a customer. Didn’t deal with any headaches and everything promised was completed and dealt with. Picked up the car in better shape than when it was dropped off. Thank you More
by LEVON.KIRADZHYAN
Employees Worked With
Gabrielyan, vahe
November 18, 2019
Love it!! Hard at first but we ended up making a great deal.. Come see Julio n Rodrigo.. They will take care of you. honest and reasonable!! Hard at first but we ended up making a great deal.. Come see Julio n Rodrigo.. They will take care of you. honest and reasonable!! More
by FLETCHERGREENE7
Employees Worked With
Julio Rodriguez
