Van Nuys Chrysler Dodge Jeep Ram - Service Center

Below Avg Everytime I have an appointment it is a minimum of a 30 minute wait. It defeats the purpose of the appointment. Additionally, the staff is generally Everytime I have an appointment it is a minimum of a 30 minute wait. It defeats the purpose of the appointment. Additionally, the staff is generally ok at best. It feels like they do just enough not to get a complaint, but wwould never go above or beyond to wow a client. A couple of times they couldn't figure out well documented problems with my vehicle so I took it elsewhere. More

In & Out Good Morning, I would like to say my experience at Russell Westbrook Chrysler has always been excellent. I'm always in and out pretty quickly. I never Good Morning, I would like to say my experience at Russell Westbrook Chrysler has always been excellent. I'm always in and out pretty quickly. I never like my estimated cost, but in the end it is very much to my liking. Thumbs up to your service team. More

Professional service, savvy folks! Service people know their job. I am dealing with Benny: he is fast, understands and is able to explain. Very nice man, basically the person you really Service people know their job. I am dealing with Benny: he is fast, understands and is able to explain. Very nice man, basically the person you really need More

As always excellent Thanks for all your help Oscar. As always it was good experience thanks for serving me with respect. For sure I'm coming back and will recommend you Thanks for all your help Oscar. As always it was good experience thanks for serving me with respect. For sure I'm coming back and will recommend you. More

Great service! Fabian goes above and beyond to make my visit easy and stress free. I appreciate his efforts. I would recommend Russell Westbrook to my friends. Thank Fabian goes above and beyond to make my visit easy and stress free. I appreciate his efforts. I would recommend Russell Westbrook to my friends. Thanks. More

Thanks Eddy I appreciate your help! Thanks for getting my jeep back on the road:) It's running great, no issues. I'll see you for my next service. I appreciate your help! Thanks for getting my jeep back on the road:) It's running great, no issues. I'll see you for my next service. More

Prompt and polite I was treated great. Quick service. Uber back to job after drop off of Jeep and uber pick up upon completion of service. All paid for by Russel Westbr I was treated great. Quick service. Uber back to job after drop off of Jeep and uber pick up upon completion of service. All paid for by Russel Westbrook Jeep. More

Very good Muy buen servicio y muy amables y si se recomienda comprar todo buen precio el señor que nos atendió muy buena persona y muy amable Muy buen servicio y muy amables y si se recomienda comprar todo buen precio el señor que nos atendió muy buena persona y muy amable More

Great experience, car was nice and clean at the end Thanks for doing a nice job on the car, the car was nice and clean at the end. I got in and out quickly in the morning before work and a car took me Thanks for doing a nice job on the car, the car was nice and clean at the end. I got in and out quickly in the morning before work and a car took me to work. More

Keep up the good work! I think people can learn from Alex's customer service skills because he knows exactly how to do it! He was very efficient and friendly! I think people can learn from Alex's customer service skills because he knows exactly how to do it! He was very efficient and friendly! More