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Van Nuys Chrysler Dodge Jeep Ram - Service Center
Van Nuys, CA
2,663 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,663 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center
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September 16, 2019
Oscar Gallegos was wonderful! Helpful, took care of me immediately upon arrival. When service was completed, he reviewed services performed and went over the Multi-Point Inspect Helpful, took care of me immediately upon arrival. When service was completed, he reviewed services performed and went over the Multi-Point Inspection report. Glad he was my service advisor today. More
by CATHY7551
Verified CustomerEmployees Worked With
Oscar Gallegos
September 16, 2019
Irritating problem My check engine light kept coming on. Russell Westbrook tried everything to fix it. The truck was out of commission for almost 3 months but has fin My check engine light kept coming on. Russell Westbrook tried everything to fix it. The truck was out of commission for almost 3 months but has finally been fixed. More
by sebrown1
Employees Worked With
Alex
September 16, 2019
Benny was great! My service agent, Benny, was meticulous and detailed. Really appreciated his attention and time. Only issue was that I had to go to Enterprise for a My service agent, Benny, was meticulous and detailed. Really appreciated his attention and time. Only issue was that I had to go to Enterprise for a rental car and that added another hour to my experience. More
by jennifermizener
Employees Worked With
Benny. Don't know his last name.
September 16, 2019
Service My oil change and brake pad service went very well and a good timely matter. There was excellent communication with my assigned advisor. Will be retur My oil change and brake pad service went very well and a good timely matter. There was excellent communication with my assigned advisor. Will be returning. More
by Myro7766
Employees Worked With
Fabian
September 16, 2019
Benny was nice, but i feel like i overpaid when I purchased my car I paid for the bumper to bumper warranty. $3000 above the price of the car. that's a good amount of money, so to find out that when I purchased my car I paid for the bumper to bumper warranty. $3000 above the price of the car. that's a good amount of money, so to find out that its $750 for a headrest that is 100% broken isn't covered was very surprising. Then i paid to get a new battery installed and within a day of leaving the service center, my lo-tire light goes on, when it wasn't on before I brought it in for servicing and i just had new tires installed two weeks ago... .. it's still on. so no I would not want yo go back nor will I ever buy a warranty in the future. I feel like i was scammed with the warranty. However, having said all of that Benny was super friendly and efficient. More
by dan@spookydan.com
Employees Worked With
Benny
September 16, 2019
Amazing service!!! Eddie and the team knocked it out of the park again! Great service. Friendly and very knowledgeable. Appreciate the time and dedication I get here. TH Eddie and the team knocked it out of the park again! Great service. Friendly and very knowledgeable. Appreciate the time and dedication I get here. THANK YOU! More
by TENORRAFAEL88
Employees Worked With
Eddie
September 14, 2019
Amazing customer Service Service advisor went out of his way to check my maintenance package and When my car was ready he came looking for me instead of texting me or calling. Service advisor went out of his way to check my maintenance package and When my car was ready he came looking for me instead of texting me or calling. More
by jazminedelgado94
September 14, 2019
Best Jeep Service in LA Punctual and numerous efficient service staff to minimize your wait. Explained various options and pricing. So far the problems have been corrected. I Punctual and numerous efficient service staff to minimize your wait. Explained various options and pricing. So far the problems have been corrected. I will be happy to recommend R. Westbrook to other Jeep owners. More
by peterpdunne
September 14, 2019
Great Job, Great Service Not happy about having to pay $457 for a light bulb change, but this service center is reliable, does a great job and I will be returning... Not happy about having to pay $457 for a light bulb change, but this service center is reliable, does a great job and I will be returning... More
by KEEBLEINK
Employees Worked With
Wael Alkady, Mario Garcia
September 13, 2019
Great service 9/12/2019 My service advisor Alex was not expecting me. I did not have an appointment I had a turn signal bulb out and a bad wiper blade along with a check engi My service advisor Alex was not expecting me. I did not have an appointment I had a turn signal bulb out and a bad wiper blade along with a check engine light that was on. Alex had both parts replaced very quickly and was very professional and helpful. :) More
by anita4spa
Employees Worked With
ALEX IN SERVICE
