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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,679 Reviews

2,679 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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September 12, 2019

Great Fast, friendly service with no appointment needed. Appreciated the Uber service while I waited. That is a nice touch that not everyone offers. Thank y More

by WT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Russell
Sep 13, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

We appreciate the time you took to write out such a great review and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 11, 2019

They can't figure out why my car doesn't start. My battery 3 Frustrated because my car is a Lemon and the mechanic can't figure out why my Jeep doesn't start many time. So they change my battery 3 times already. More

by M.ESCOTO65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary
Sep 11, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, This is super unfortunate the issue can't be resolved. We are sorry to hear about your experience but if you need anything further please let us know. Regards, Vikas Mehandroo General Manager vikasm@russellwestbrookcdjr.com

September 11, 2019

Service Fabian was very professional and great to work with. He represents your dealership in the most positive manner the experience as a whole was stress fr More

by MARTYGREATONE21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 12, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 11, 2019

Fantasic Service Benny was absolutely amazing. He always does a great job and excellent customer service. I would highly recommend him. Everyone was great at the deale More

by BIDGOLI.A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny
Sep 12, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 11, 2019

Absolutely Worst Car Dealership I Have Ever Dealt With I can't say what. need to in 25 words or less. Absolutely worst service around. My Durango was in for 10 days and it's not even fixed. Luckily the Ser More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zach
September 11, 2019

Fabian is the man! I've had my Dodge Challenger for 2 years now and every time I take it in to get serviced I look forward to Fabian helping me out. I was in a situation More

by dnl_rdnz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 12, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 11, 2019

40K inspection Once arrived onsite. Communications improved and process flowed pretty well. work performed is apparently good from the first weeks worth of driving More

by rkshuhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian
Sep 12, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 10, 2019

I won’t go anywhere else for CHRYSLER Dodge Jeep Ram I have 4 vehicles from this dealership and whenever I need repairs or service I KNOW THE WORK GETS DONE and my cars are running GREAT- exemplary servi More

by sunlionfilms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you so much for the great review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

September 09, 2019

thank you for a painless experience thank you Oscar for your professional work ethics. thank you see you next service. already recommended to a friend. Oscar explained all aspects of my More

by CLD7013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sanchez
Sep 09, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We appreciate your business and the great Review! Oscar is fantastic and we will be sure to pass this kudos along! Thank you! The Russell Westbrook CDJR Team!

September 09, 2019

Great service I had a great experience dealing with Russell Westbrook van Nuys. The service team went the extras mile to make sure I was satisfied. My experience wi More

by SHANNON.CHAMBERS9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vahe Gabrielyan
Sep 09, 2019 -

Van Nuys Chrysler Dodge Jeep Ram responded

Shannon, Thank you so much for the great Service review! We appreciate the time you took to write it out and we appreciate your business! Thank you! The Russell Westbrook CDJR Team!

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