Van Nuys Chrysler Dodge Jeep Ram - Service Center

The service was good. But even though I paid for a loaner while having my car being checked for a faulty part, dealer apparently were backed up on loaners orders for coupl But even though I paid for a loaner while having my car being checked for a faulty part, dealer apparently were backed up on loaners orders for couple months so I was just Ubered home.. lol Luckily they found the issue fairly quickly so I didn’t have to be without a car for too many days. More

Don’t like my car and I told them I didn’t like it and so they still ended up saying I couldn’t get the car I wanted when they both cost the same they still ended up saying I couldn’t get the car I wanted when they both cost the same More

Payman with the service department was very helpful and courteous. He expedited our service appointment for the safety recall. He is the best! courteous. He expedited our service appointment for the safety recall. He is the best! More

Junior was quick and efficient checking me in and out, as well as at pickup. Great. well as at pickup. Great. More

The service advisor, Benny, is an absolutely amazing to work with. I hope we will always be able to have him as our advisor. work with. I hope we will always be able to have him as our advisor. More

Great service all around. .took care of my car right away.. service really on top it .took care of my car right away.. service really on top it More

Excellent service. Handled issue really fast! High recommend to Hector and the whole team at Van Nuys Handled issue really fast! High recommend to Hector and the whole team at Van Nuys More

Poorly ran system, bad customer service, no loaner cars, service advisors don’t give a xxxx about the customers, they look like they don’t even want to be there. Worst car experience ever. Worst dealership service advisors don’t give a xxxx about the customers, they look like they don’t even want to be there. Worst car experience ever. Worst dealership I’ve been to More

Hector was my service advisor. He was very Knowledgable, professional and nice. He kept me in the loop on what they was going with my Jeep. He got it back to me in 4 days as promi He was very Knowledgable, professional and nice. He kept me in the loop on what they was going with my Jeep. He got it back to me in 4 days as promised. He is my go to person! Thank you Hector! More

The dealer called me because my parts already arrived. They replaced my back glass nice and clean work. They replaced my back glass nice and clean work. More